Dominic Theodore | Page 27
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews
Write a Review362 Reviews of Dominic Theodore
September 19, 2019
Service after a year. Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealers Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealership that I would every go to. More
Other Employees Tagged: Barry Greenfield, Jim Greenfield, Scott Barrier, Joe Rogers , Maggie Colan
September 12, 2019
exemplary as usual! Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial More
Other Employees Tagged: Mr Schneider.
September 03, 2019
Great dealer to work with Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job More
Other Employees Tagged: Bob Albright, Jim Greenfield, Scott Barrier, Joe Rogers, Mike Ferrett , Sarah Byrne, Maggie Colan, Matt DeCapua, Billy Delancey
August 18, 2019
No rotation I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already p I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already pulled out, and they sent me on my way. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
June 20, 2019
Service Appointment Did a fantastic job working on my car in a timely manner!! Everyone was very efficient with regard to keeping me updated on status of my car! Absolute Did a fantastic job working on my car in a timely manner!! Everyone was very efficient with regard to keeping me updated on status of my car! Absolutely love their customer service and as a added bonus, my car is always freshly washed!!! More
Other Employees Tagged: Chris Ollar, Scott Barrier , Sarah Byrne
June 07, 2019
Scott, Maggie, joe, Dominic. Those people are the backbone of the service center. They are the best. Without them you don’t succeed. I would never think of taking my car anywhere Those people are the backbone of the service center. They are the best. Without them you don’t succeed. I would never think of taking my car anywhere else. More
Other Employees Tagged: Barry Greenfield, Jim Greenfield, Scott Barrier, Joe Rogers , Maggie Colan
May 30, 2019
Service My service was excellent as always. I’ve been coming to metro Toyota for a few years, even when I did not have a Toyota. never a complaint My service was excellent as always. I’ve been coming to metro Toyota for a few years, even when I did not have a Toyota. never a complaint More
Other Employees Tagged: Joe Rogers
May 24, 2019
65000 mile service All questions were answered and my car was ready when they said it would be. I was greeted right away when entering the service area. All questions were answered and my car was ready when they said it would be. I was greeted right away when entering the service area. More
May 23, 2019
Oil Change Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should not wait too long to replace it. The price that was quoted was way to expensive before taxes and misc charges from Metro Toyota. So I had my original radiator, and both radiator hoses, replaced at another independent repair facility. Toyota really should consider a quality after-market choice as an option to keep all future repairs at your dealership since new authentic Toyota prices are outrageously high... I actually saved hundreds of dollars for a quality comparable product with a 2-year warranty... More
Other Employees Tagged: Scott Barrier
April 21, 2019
Recall notice Very professional. Was out of there fairly quickly. I was there for a recall (airbag) and the service rep noticed one of my back lights was out and to Very professional. Was out of there fairly quickly. I was there for a recall (airbag) and the service rep noticed one of my back lights was out and took care of that. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot

