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Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 5

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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rated

362 Reviews

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362 Reviews of Dominic Theodore

February 08, 2023

Dealership Rating
Employee Rating

Excellent service! Staff is awesome, from techs and advisors to the friendly people that greet you, I love it at Metro! More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 16, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

February 07, 2023

Dealership Rating
Employee Rating

Fast appointment set up and service . what more can I say about them.there great! More

by TAD.SZPOTOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2023

Dealership Rating
Employee Rating

This dealership has always treated me very well and always gave excellent service for all the Toyota’s that I have bought over the years. More

by LJGUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 06, 2023

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Employee Rating

Prompt seamless service from scheduling to out the door,got me in within an hour for same day tire patch. Chose Metro over another local toyota dealership More

by david f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

Feb 07, 2023

david f responded

Thanks to the metro team for taking care of my prius prime

February 03, 2023

Dealership Rating
Employee Rating

The best service I have ever been to, I really like the service at Metro Toyota More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 03, 2023

Dealership Rating
Employee Rating

Great customer service, everyone was real nice and attentive and the service was fast 5 stars! More

by Andre Favors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

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Employee Rating

They are very respectful and helpful even when mistakes in billing are made. Quick resoluti I n. Work always perfect. More

by joanne.g.plante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 04, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

Dealership Rating
Employee Rating

There was a problem from when I had gotten a Noyle change and so I had to bring the car back and they took care of it and did a wonderful job. I’m very satisfied. More

by Marsha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Feb 04, 2023

Victory Toyota of Brook Park responded

Marsha, Thanks for the confidence to bring it back for us to reevaluate the issue. It's great to dear that we were able to correct anything we missed. Please let us know if there is anything else we can help with.

January 26, 2023

Dealership Rating
Employee Rating

The best service in towns we can trust. I love it. Highly recommend to everyone.! More

by Tht197072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 24, 2023

Dealership Rating
Employee Rating

The service staff were absolutely rude and very unprofessional. I will not return here or recommend anyone. More

by aj216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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