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Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 6

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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362 Reviews

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362 Reviews of Dominic Theodore

January 22, 2023

Dealership Rating
Employee Rating

This is the only place I and my family have our cars serviced. Friendly and knowledgeable service people. More

by teschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers

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Jan 25, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

Jan 25, 2023

teschmitt1 responded

I will never go anywhere else. Thank you

January 20, 2023

Dealership Rating
Employee Rating

I’ve used the service department at Metro for 13 years and the haven’t let me down yet. Everyone that works there is golden too. More

by MIKEF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

Dealership Rating
Employee Rating

Amazing service! They guy was really nice and helpful! It didn't take long to get my car recalls fixed!! More

by cassandrafitz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for leaving Mike this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your vehicle, and we wish you the safest of travels until we meet again!

January 20, 2023

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Employee Rating

Absolutely fantastic experience. Thank you for taking such good care of me! Customer for life! More

by CAPPERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 20, 2023

Dealership Rating
Employee Rating

Metro Toyota, on Brookpark Rd, has always provided me more than sufficient and efficient service. More

by tlr713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

January 15, 2023

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Employee Rating

We have been Metro customers since 1995. Mostly service now. Work was performed quickly and you had my tire in stock. Problem. All my tires are nitrogen filled. The new tire had the gre More

by MzKitty.ONeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 13, 2023

Dealership Rating
Employee Rating

Professional, enthusiastic, sincerely staff at Metro Toyota. Thanks for your business. I hope we always have good business together forever. More

by Kimchi Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 18, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

Jan 18, 2023

Kimchi Nguyen responded

OK.

January 12, 2023

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Employee Rating

Every time I have gone there they have been very professional and courteous. And they seem to know what they are doing. More

by Humble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cruz, Alexis lic # 195 -5

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Jan 18, 2023

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Dominic's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 08, 2023

Dealership Rating
Employee Rating

Great service in and out I would take my car back. Most other dealers told me 2 weeks before they can get me in More

by Jeffvartorella77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Jan 09, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 05, 2023

Dealership Rating
Employee Rating

Amazing! !Excellent service love Toyota car My recommendations 100% I do not change it for any More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF, MIKE BALIS

Report | Print
Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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