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Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 7

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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362 Reviews

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362 Reviews of Dominic Theodore

January 04, 2023

Dealership Rating
Employee Rating

Always great service. Joe always takes great care of me and everyone is so friendly. More

by s.byrne41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

I love Toyota! !! Will never go elsewhere! Awesome service! And great people that work there! I'm 100% satisfied every visit! More

by BYURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Schneider, Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS , Christopher Lombardo, Dan Schneider

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

They do outstanding work. When my car needs service, they get the job. I'm satisfied. More

by SHILLS981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 02, 2023

Dealership Rating
Employee Rating

Metro takes care of all our cars (3 Toyotas - currently a RAV, Venza and Camry) and we always receive great service. We’ve been buying and servicing our cars at Metro for over 30 years. More

by L Friedlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 04, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2022

Dealership Rating
Employee Rating

It was a pleasant experience. They explained in detail what was going to be done. More

by J.A.MORALES919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2022

J.A.MORALES919 responded

He explained everything they will do to my car. It was completed by the time that it was expected.

December 28, 2022

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Employee Rating

Great! Fast service. Definitely will be going back there for service! Thanks so much Metro! More

by STEPHBRAUN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 29, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

December 27, 2022

Dealership Rating
Employee Rating

After the fact, I appreciated they corrected a service issue I had, to excellent satisfaction. More

by PGREENPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2022

Victory Toyota of Brook Park responded

Your safety is a priority for us and please let us know if there is anything else we can help you with. Safe travels!

December 27, 2022

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Employee Rating

Very professional and efficient. They are polite and respectful. And explain everything with detail. Great service More

by Thomasserrano38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 29, 2022

Victory Toyota of Brook Park responded

Thomas, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 26, 2022

Dealership Rating
Employee Rating

So far each time I have visited the representatives have always been helpful, kind and professional. More

by linda.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2022

Dealership Rating
Employee Rating

Very courteous, efficient. And quick. Easy to schedule on line. Comfortable waiting area. Service personnel were very good More

by CLYDE920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 27, 2022

Victory Toyota of Brook Park responded

Thank you for the feedback about the ease of the online scheduler. It's great to hear that your vehicles maintenance was completed and we got you back on the road. Please let us know if there is anything else we can help with!

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