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Dominic Thornton

Overview Reviews (251) Inventory (871)

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Dominic Thornton

Dominic Thornton | Page 22

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8

251 Reviews

4.8

251 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (251) Inventory (871)

Dealership Experience

6 yrs, 1 mo

251 Reviews of Dominic Thornton

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February 01, 2022

Dealership Rating

Employee Rating

Great dealership Dominic Thorton was easy to work with and had everything ready for us as soon as we got there. Very easy. and had everything ready for us as soon as we got there. Very easy. More

by marcelynmelam

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Dominic delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

January 27, 2022

Dealership Rating

Employee Rating

I was treated well and all of my questions were answered during my new car purchase during my new car purchase More

by RL

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chase Clements, Amado Villarreal , Manuel Gomez

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Jan 28, 2022 -

Westside Lexus responded

It's great we were able to answer any question you had while you were in the market for a new ride. Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy your new car! Have a great day! - Westside Lexus

January 14, 2022

Dealership Rating

Employee Rating

Dom Thornton did a greatjob selling. However, i was Dom Thornton did a great job selling. However, i was incredibly disappointed that the finance dept told me that the only available rate for leasing w Dom Thornton did a great job selling. However, i was incredibly disappointed that the finance dept told me that the only available rate for leasing was an APR of 16%. That is outrageous especially when I have an excellent credit rating. I would appreciate an oppotunity to discuss this with dealership management. Kim Cox 713 254-2443 More

by AFCOX

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Byers, Sam Chau, Tim Easterling

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Jan 14, 2022 -

Westside Lexus responded

I am sorry to read this feedback. We want the most for our guests, and it is concerning that this was not better reflected in your time working with us. I would be happy to speak with you to see what more I can do to assist you and help clear things up. If you are willing to discuss this further, please give me a call directly. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

January 08, 2022

Dealership Rating

Employee Rating

The people working here very nice and take care customer really good, nice car good service I love this place🥰👍🏻 really good, nice car good service I love this place🥰👍🏻 More

by PHENGH1980

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Judy Patureau

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Jan 09, 2022 -

Westside Lexus responded

We really appreciate you sharing your love for Westside Lexus! We're grateful for your business, and we look forward to your next visit!

December 14, 2021

Dealership Rating

Employee Rating

A very pleasant and calm place. Excellent attention and no pressure on you to buy. no pressure on you to buy. More

by isaacbendayan

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Dec 15, 2021 -

Westside Lexus responded

It's wonderful to hear that you could have a five-star buying experience with all of us here at Westside Lexus. Thank you so much for the kudos. Have a great day and enjoy the new ride!

December 11, 2021

Dealership Rating

Employee Rating

Very helpful, went over all different options, and worked to find the best fit for me to find the best fit for me More

by hayden.strobel

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Manuel Gomez

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Dec 13, 2021 -

Westside Lexus responded

The Westside Lexus team always strives to go above and beyond so our guests go home happy. Thank you for the kudos and we wish you many safe and happy miles!

December 01, 2021

Dealership Rating

Employee Rating

The salesman and staff were great. Everything was explained in detail. Very impressive! I will be returning! explained in detail. Very impressive! I will be returning! More

by MARVIN.WHITE74

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Chau

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Dec 02, 2021 -

Westside Lexus responded

Marvin, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 31, 2021

Dealership Rating

Employee Rating

This is the best dealership ever!! Personal and helpful and feels like we made friends! and feels like we made friends! More

by JCASTROW

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2021 -

Westside Lexus responded

We love hearing that our team's friendly and personalized assistance made your visit so positive! Thank you for your support for Westside Lexus and drive safely!

October 23, 2021

Dealership Rating

Employee Rating

Great service and easy purchase for my beguile of choice. Would recommend to everyone that decide to go to Westside Lexus! Would recommend to everyone that decide to go to Westside Lexus! More

by RANJAN6501

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 24, 2021 -

Westside Lexus responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you for choosing Westside Lexus and we wish you many safe and happy miles. Take care!

October 22, 2021

Dealership Rating

Employee Rating

They were very helpful with our needs, they found the car that we want it that we want it More

by trevinom

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Judy Patureau

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Oct 22, 2021 -

Westside Lexus responded

You can always trust our team to do all we can to find you the perfect vehicle! It's terrific that we paired you with something that met your needs and the Westside Lexus team hopes you enjoy many happy miles in your new vehicle!

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