Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton | Page 23

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
251 Reviews
4.8

251 Reviews

Write a Review

Dealership Experience

6 yrs, 1 mo

251 Reviews of Dominic Thornton

October 15, 2021

Dealership Rating
Employee Rating

Excellent service! I really enjoyed working with Dominic & the finance person while I’m out of state. More

by mareingdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Oct 15, 2021

Westside Lexus responded

Thank you for your great feedback! We appreciate you sharing how much you enjoyed working with Dominic. We will certainly share your kind words with the team. We look forward to seeing you again at Westside Lexus for your next service visit!

October 11, 2021

Dealership Rating
Employee Rating

From salesman to manager and finance we were treated amazing. They didn’t treat us like our questions were dumb and they didn’t rush us even though it was closing time. Best car buying experience ever. More

by moreno.oscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, JT Teodoro

Oct 11, 2021

Westside Lexus responded

Oscar - Thank you so much for saying this was your best car-buying experience ever! It makes our day to know that our service stood out to you and that you drove home from Westside Lexus a happy customer. Safe travels in your new vehicle!

October 09, 2021

Dealership Rating
Employee Rating

Dom Thornton was our salesman and he did an excellent job. He was very knowledgeable, was not pushy, listened to our wants, and did an excellent job. More

by marymoore3033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Westside Lexus responded

Hi Mary - Thank you for sharing about your experience with Dom! We are thrilled that you had such a successful visit and we hope you are loving your new car. Safe travels from all of us at Westside Lexus!

September 24, 2021

Dealership Rating
Employee Rating

Amazing customer service. Wasn’t pushy and upfront and honest. Dom and Tim worked together to make the experience wonderful. I wasn’t planning on purchasing that day but they changed my mind. More

by LIZH2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

Sep 25, 2021

Westside Lexus responded

It's fantastic to hear that Dom and Tim's teamwork and upfront care made you feel confident enough to make a purchase with us! Our team is always happy to support you through your search and assist you in finding the perfect vehicle. Thank you for selecting the Westside Lexus team to lend a hand with your search and happy driving, Liz!

September 03, 2021

Dealership Rating
Employee Rating

Great place to buy a car and do business. Purchase was very easy. Sales representative was very collaborative. All seemed interested that what ever purchase was a good fit. More

by dianesw2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Sep 03, 2021

Westside Lexus responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with all of us here at Westside Lexus. We appreciate your support and we hope you enjoy the new ride!

September 01, 2021

Dealership Rating
Employee Rating

Westside Lexus offers multiple selection of cars that you can choose from. The dealership observed COVID 19 protocols to make clients comfortable. The Sales Rep, Mr. Thornton has an excellent customer servic More

by Ysabella
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 01, 2021

Westside Lexus responded

Thank you for the excellent review, Ysabella! It's validating to know we're delivering the top-of-the-line Lexus experience we strive for. Safe travels - and don't hesitate to get in touch if there's anything else we can do for you! - the Westside Lexus team

August 23, 2021

Dealership Rating
Employee Rating

Dom and Merrell were an excellent team; Merrell was our first contact and performed the final delivery of the vehicle we selected. Dom did an incredible job introducing us to the options available, helping More

by noname_westside
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Aug 24, 2021

Westside Lexus responded

Thank you so much for posting about your time working Dom and Merrell! We really appreciate your feedback and are glad that overall you're a satisfied customer. Safe travels in your new vehicle! We hope for the chance to work together again at Westside Lexus.

August 06, 2021

Dealership Rating
Employee Rating

Excellent customer service. Dominic is very knowledgeable, helpful and reliable. I will definitely recommend Dominic if you are looking for great service and an awesome experience. More

by INFO90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Westside Lexus responded

We love hearing that you can rely on our staff! Dominic certainly has an impressive amount of knowledge about our inventory and we're so glad he was able to share that with you to improve your experience! It means a great deal that you recommend Westside Lexus, and we look forward to our next chance to work together!

August 01, 2021

Dealership Rating
Employee Rating

It was a great experience. Dom had worked with me prior to coming in making the process quick and smooth. Very happy with the service and experience More

by SLROD71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Aug 01, 2021

Westside Lexus responded

It's great to hear that Westside Lexus provided a great experience. We're happy that Dom was helpful and that you're happy with the outcome! Thanks for the 5 stars.

July 24, 2021

Dealership Rating
Employee Rating

Professional , knowledgeable and friendly staff . Very organized and clean place . Things are done in a fast and professional way with detailed explanation of each step More

by ahmadsalah25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jul 26, 2021

Westside Lexus responded

This review is music to our ears! Thank you for doing business with us here at Westside Lexus, and for taking the time to share your experience. Drive safely and we hope to work with you again!

...
23
...

Dealership Inventory (871 Vehicles)

new 2026 Lexus TX 500h car, priced at $72,162
2026 Lexus TX 500h
new
Silver exterior
Automatic
All-wheel Drive
used 2022 Hyundai Santa Fe car, priced at $27,888
2022 Hyundai Santa Fe
used
Portofino Gray exterior
Unknown
Front-wheel Drive
new 2026 Lexus RX 500h car, priced at $79,408
2026 Lexus RX 500h
new
White exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350h car, priced at $71,573
2026 Lexus RX 350h
new
Red exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $62,778
2026 Lexus RX 350
new
Red exterior
Automatic
Front-wheel Drive
new 2026 Lexus LX 700h car, priced at $123,623
2026 Lexus LX 700h
new
Silver exterior
Automatic
Four-wheel Drive