Dominick Logan | Page 5

A Very Comfortable Experience! Prior to visiting Rosen Hyundai, I scheduled an appointment with Rami to test drive a new Genesis. Upon arriving we were greeted by Rami, who was alr Prior to visiting Rosen Hyundai, I scheduled an appointment with Rami to test drive a new Genesis. Upon arriving we were greeted by Rami, who was already prepared with the vehicle we we interested in purchasing. Rami was extremely courteous, knowledgeable, and energetic, but never pushy. During our experience, Rami was extremely attentive to our needs, and was even available outside of working hours to answer our questions. At the end, Rami,.along with Dominick, were able to find us the perfect car at a great price. I would not hesitate in recommending, Rami, Dominick and the rest of the Rosen team as the ideal place to buy a Hyundai. We are elated with our new Genesis as well as the Rosen experience. More

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Consistently Excellent! Truly Exceptional Service! I have been a very happy and satisfied customer of Rosen Hyundai for about 6 months, and they way I became a customer is quite interesting. I took a f I have been a very happy and satisfied customer of Rosen Hyundai for about 6 months, and they way I became a customer is quite interesting. I took a friend to Rosen to look at a pre-owned Elantra Limited (with no plans of buying a car myself). Our sales associate was Andrew Heiduke, a tall gentleman with an outgoing personality, infectious smile and boundless energy. He explained that his job was to provide us with the most current and best information possible so that our experience at Rosen would be pleasurable. My friend looked at and test drove at least 6 cars that day before settling on the one he would buy. At no time did Andrew pressure us about anything. He was only too happy to keep bringing us the cars we had selected to drive. He said something to me that resonated with me and told me that I had found the right dealership. He said, "I want to make sure you are 100% happy and satisfied and I hope we have the car you are searching for" Andrew gets it. He totally understands that it's about building relationships and establishing trust. The number one rule of customer service. Happily, we did find the car we were searching for. A nearly flawless 2011 Black Elantra Limited. Andrew then introduced us to Dominick Logan, the sales manager, so that we could continue in the next step of the process. Dominick is definitely atypical when it comes to Sales Managers, especially at car dealers. He is a nice guy, calm and unassuming. What totally impressed me was his attitude. It was pleasant and supportive. He did not posses the typical "this is the price of the car, are you going to buy it or not?" attitude that I had previously encountered at the competition. He was fair, easy going and a pleasure to work with. Our car buying experience was simply great. If you're in the market for a well built car with lots of tech, comfort and exceptional value, and want to be treated with dignity and respect, then Andrew and Dominick are the people you need to see, and Rosen Hyundai is where you need to go. I kept in contact with Andrew over the next couple of months and visited the dealer several times looking for the right car for me, but with no luck. Until one Saturday, I received a call from Andrew. He said "I think I found the car you have been looking for". It was a one owner, garage kept, 2013 Pacific Blue Pearl Sonata SE with all options and only 30k on the clock. I went immediately to test drive it, and Andrew was spot on. This was definitely the car for me. It was stunning to look at. Quick, quiet and comfortable to drive. Supportive heated power leather seats with lumbar support, paddle shifters, moonroof, premium audio with navigation (rivals the Mark Levinson audio system in a Lexus) The fit and finish on this car was perfect. NO squeaks, wind noises or rattles. I purchased the car on the spot and have been totally happy with it since. I have had my car back to be serviced for routine items and found that the sales department is equally as exceptional as the sales department. Too bad I could not give them 6 stars. Overall just perfect. The consistently exceeded my expectations and made me a customer for life. I was so impressed with my experience at Rosen that I am considering changing careers. After 26 years as a nursing executive, maybe it's time to talk to Rosen about a career change and be part of their team. I am looking forward to my next purchase with them and you should too! Edward Moye LPN LNHA More

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good stuff Talk about a great group guys. They were on point. What a deal they gave me. It was a deal that I couldn't pass up. From start to finish professionali Talk about a great group guys. They were on point. What a deal they gave me. It was a deal that I couldn't pass up. From start to finish professionalism. I could on and on about Steve, Dave , Dominick, and Rob. Any one who reads this go to Rosen Hyundai of Algonquin. More

by ROBJOHNSON1959 Verified Customer Verified Customer

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Excellent Sales Team Had a very excellent experience with the sales process at Rosen! Everyone was very friendly and professional. Rami and Henry were very helpful with th Had a very excellent experience with the sales process at Rosen! Everyone was very friendly and professional. Rami and Henry were very helpful with the entire process and helped make the decision of what car to purchase very easy. Dominick is a great manager and Jed in Finance was excellent . Thanks Rosen Hyundai Team! More

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"Great Dealership" Great people to deal with! No gimmicks; no wasting of my time. All questions answered. Both Dave Schultz and Steve Dember were friendly, extremely Great people to deal with! No gimmicks; no wasting of my time. All questions answered. Both Dave Schultz and Steve Dember were friendly, extremely helpful and Debra in Finance was also Great! I'm a second time buyer at Rosen Hyundai and have continued to have a great relationship with the Rosen Family. More

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AWESOME. Great people and dealership, Dave Schultz was great, friendly and honest took the time with me that i needed. i knew what i wanted and what i wanted t Great people and dealership, Dave Schultz was great, friendly and honest took the time with me that i needed. i knew what i wanted and what i wanted to pay, and he delivered. I will be back you need to ask for Dave Schultz you wont be disappointed. More

by VITO0 Verified Customer Verified Customer

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Excellent Service I have purchased 6 cars from this dealership with superior results each time. Dominick Logan and Frank Favella are extremely helpful and make sure I a I have purchased 6 cars from this dealership with superior results each time. Dominick Logan and Frank Favella are extremely helpful and make sure I am treated fairly during each purchase. Thank you for making car buying easy! Brian Acosta also was able to answer all of my technical questions about my new car. More

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this dealership " breaks the mold " i had my Tucson back for a drivers seat repair. in my opinion it was damaged from a previous visit . when i brought my car in (a couple months later ) i had my Tucson back for a drivers seat repair. in my opinion it was damaged from a previous visit . when i brought my car in (a couple months later ) to see what they would do about it , the service manager looked at it and said he would order a new one for me ---no problem , no charge . whenever i have had my car in for service every single person working there was extremely friendly .you just dont see that kind of treatment very often any more. i would highly recommend this dealership to any one looking to buy a car or bring the car they now own in for service More

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Satisfied Customer My experience with Rosen Hyundai is excellent! From the Sales Department to the Service Department. Everyone is so accommodating to help. This is my My experience with Rosen Hyundai is excellent! From the Sales Department to the Service Department. Everyone is so accommodating to help. This is my second purchase from Rosen and I will return for my service work and any future purchases. More

by ZMDL Verified Customer Verified Customer

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2014 Equus Purchase What a special time and complete experience I had in purchasing my new vehicle. Scott, you should be pleased with your entire staff. Jared, thank you What a special time and complete experience I had in purchasing my new vehicle. Scott, you should be pleased with your entire staff. Jared, thank you very much for the patience and attention to detail. Jim and Dominick, thank you for allowing me the test drives to make sure I had time to decide between Genesis and Equus. Both outstanding vehicles and ultimately decided on the Equus, a remarkable car. Thank you to all, especially for having much of my paperwork signature ready! I will be recommending all! More

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