Dominick Skirp

Had a slight alignment issue with our New Venue , called John Wagner and he got us in the very next day. Great service John Wagner and he got us in the very next day. Great service More

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Excellent service for my oil change and love the valet service. Great time saving service!! service. Great time saving service!! More

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Purchased a new Hyundai Santa Cruise First negative feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” S feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” So I had to take my car to a local shop where I only had to wait 1 day Second bad experience ~ the brakes for my new 2022 Santa Cruise started making loud noises and bad vibration when stopping. Car was only 6 month old. I called Darcy Hyundai in Joliet and requested an appointment to bring in for inspection because I was worried about not being to stop. Was informed that I had to wait 3 months to bring in for service. I then requested to speak to the service manager. He asked why did I want to speak to him? I told him the issue. His response was “what were you told” I said they want me to wait 3 months. He said “ you heard they, you have to wait” I said it’s a new vehicle! He said it didn’t matter. I said the vehicle wasn’t drivable, can I drop off and possibly get a loaner. He said “no loaners” So I had a new vehicle with a safety issue and Darcy wouldn’t help me! I took a loss by trading the car in with a different dealer I will never buy a vehicle again from Darcy Hyundai ~ the worst service I’ve ever had And rude treatment by management More

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Everyone there is so friendly. I took my car in for an oil change and was in and out in a reasonable amount of time. The pop and chips was a nice added bonus while waiting for my c I took my car in for an oil change and was in and out in a reasonable amount of time. The pop and chips was a nice added bonus while waiting for my car to be done. Also happy that they washed my car too. Over the years I’ve bought two cars from Darcy and will continue to recommend them to family and friends. More

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Efficient, friendly, punctual,. Explained what was to be done asked if there were any concerns. Invited me to sit in lounge enjoy coffee or a cold drink and they would let me know wh Explained what was to be done asked if there were any concerns. Invited me to sit in lounge enjoy coffee or a cold drink and they would let me know when ready. Less than 1hr later I was on my way! More

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Great courteous staff and excellent service. Pleasant and comfortable wait experience. Didn't have to wait longer than estimated. Pleasant and comfortable wait experience. Didn't have to wait longer than estimated. More

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friendly staff, good work friendly staff, good work friendly staff, good work friendly staff, good work friendly staff, good work friendly staff, good work More

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Excellent service for years at this dealership. Purchase Sonata in 2010. Now purchased Tucson in 2022. I wouldn’t consider any other dealer for service. Purchase Sonata in 2010. Now purchased Tucson in 2022. I wouldn’t consider any other dealer for service. More

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All scheduled work and the additional work that was added during the visit was performed quickly and professionally. The facilities for those waiting for repairs is excellent. My car was returned to me clean during the visit was performed quickly and professionally. The facilities for those waiting for repairs is excellent. My car was returned to me cleaner than when I brought it in. More

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Check in went smoothly. The service advisor understood my needs. Suggested additional service was completed. A part for a future repair was ordered. I was kept informed the The service advisor understood my needs. Suggested additional service was completed. A part for a future repair was ordered. I was kept informed the entire time I was waiting. More

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