Don Bonura | Page 2

My recent car buying experience at RBM of Atlanta with Don Bonura was exceptional! He was extremely helpful in selecting the features for my new GLC 300 and once ordered, kept me informed every step of t Don Bonura was exceptional! He was extremely helpful in selecting the features for my new GLC 300 and once ordered, kept me informed every step of the way on the build and shipment process. Once the car arrived, he made sure it matched my order and when he found the floor mats were not included, he personally went to the parts department to add them. He has continued to follow-up with me to ensure I am pleased with my new SUV and when I called about a warning that I didn’t know how to override for tire pressure, he walked me through how to do it over the phone immediately. I highly recommend Don to any Mercedes customer looking to purchase or lease a car! You will be in the best hands! More

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I recently had the pleasure of purchasing my fourth Mercedes Benz RBM of Atlanta, and I must say, it was the best car buying experience I've ever had, thanks to Don Bonura. From the moment I walked Mercedes Benz RBM of Atlanta, and I must say, it was the best car buying experience I've ever had, thanks to Don Bonura. From the moment I walked in, Don's enthusiasm and extensive knowledge about Mercedes-Benz vehicles were evident. He took the time to answer all my questions had exceptional patience and professionalism throughout the entire process. Don went above and beyond to ensure I was well-informed about the new features inside and outside the vehicle, making me feel confident in my decision. His dedication to making the car buying process simple, efficient, and pleasant truly stood out. As someone buying their fourth Mercedes-Benz, I can confidently say that this experience surpassed all my previous ones. Don Bonura made it seamless and enjoyable, and I highly recommend him to anyone looking to purchase a Mercedes-Benz. Thank you, Don, for your outstanding service! More

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Don was so helpful and made the whole process a process a piece of cake. piece of cake. More

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Don and the entire staff at RBM of Atlanta went above and beyond in making my car buying experience a pleasant one. I highly recommend them and will definitely return for future car purchases. beyond in making my car buying experience a pleasant one. I highly recommend them and will definitely return for future car purchases. More

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L McNeal Car buying can generally be considered to be a pain, but my experience at RBM of Atlanta was exceptional. From the greeting from the receptionist at t Car buying can generally be considered to be a pain, but my experience at RBM of Atlanta was exceptional. From the greeting from the receptionist at the front door all the way through to signing the final paperwork everyone was helpful and friendly. This exceptional buying experience is contributed to my sales consultant Don Bonura he is knowledgeable, friendly, professional and kind. I highly recommend RBM of Atlanta, Don Bonura and staff. As a woman, making this purchase by myself, I can attest to the fact that you will be treated with exceptional service. More

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Don is an excellent salesperson. He took great care of us throughout the process. I would highly recommend him and RBM of Atlanta. Don is professional and a man of his word. throughout the process. I would highly recommend him and RBM of Atlanta. Don is professional and a man of his word. More

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poor customer service I was looking for CPO and worked with Don. I did my paper work and deposited initial amount, but for some reasons I had to withdraw and when I approac I was looking for CPO and worked with Don. I did my paper work and deposited initial amount, but for some reasons I had to withdraw and when I approached the this salesman after 2 weeks, The response is really bad.~"We are not interested in moving forward with you and no need to contact us any further". keep up the good work! More

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Bad first impressions - service and sales Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response: “You should be working with the dealership where you bought the car.” Wow incredibly poor customer service. Perhaps RBM General Manager should take a hard look at his shop and start putting himself in the customer’s shoes, cause this place is from the best. More

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Car buying experience I had a great experience. The staff was friendly and vey helpful and accommodating. Don is an awesome salesman. I am also very pleased with the deal I I had a great experience. The staff was friendly and vey helpful and accommodating. Don is an awesome salesman. I am also very pleased with the deal I received. More

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Don Bonura Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction. He exhibited patience and understanding in the decision making process. The friend who accompaned me during this process was evenly impressed with his demeanor. Mr. Bonura, thank you for your excellent service and you will be highly recommended. More

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