Don Bonura | Page 3

Purchase of CPO GLE experience I recently purchased by GLE for my wife from Don Bonura, RBM at Sandy Springs. It is my second family Mercedes Benz purchase. Overall transaction to I recently purchased by GLE for my wife from Don Bonura, RBM at Sandy Springs. It is my second family Mercedes Benz purchase. Overall transaction took less than two hours. Don and RBM team stayed over 7:00 PM on my request to help me close the transaction to my full satisfaction which allowed me to take the vehicle home on a Tuesday prior to my business travel. Ashley Ahern, walked us through the functioning of the vehicle and communicated on a regular basis post sale and closure. Thank you to the RBM at Sandy Springs for excellent customer service. Ujjal Chakravartty More

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Best Service Don was very patient with lots of questions from me and i could tell he was trying hard to help me questioning all my questions and explaining about t Don was very patient with lots of questions from me and i could tell he was trying hard to help me questioning all my questions and explaining about the cars. also the the Sales manager Angel Mercado and Se Kim who helped for paper work were very nice and i really satisfied about the service they provided to me. Thank you All!! More

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Buying new car - good experience We had a good experience buying a car thru RBM. Don made us feel comfortable and did not make us feel pressured to buy the car we were interested. H We had a good experience buying a car thru RBM. Don made us feel comfortable and did not make us feel pressured to buy the car we were interested. He made the process smooth and was very professional. Don was knowledgeable about the vehicle which we also appreciated. We look forward to working with Don in the future. More

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A Great Car Buying Experience Don Bonura personally made my recent car purchase extremely enjoyable. Don provided exceptional service before, during and most importantly, after th Don Bonura personally made my recent car purchase extremely enjoyable. Don provided exceptional service before, during and most importantly, after the sale. I am very happy with Don and RBM Of Atlanta and the ease with which I was able to complete this purchase. I would highly recommend Don Bonura and RBM of Atlanta for your future car buying experience. More

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Exceptional customer service Brian Bhalla and Don worked in concert to make my experience a memorable one by constantly staying in communication with me and working to get the dea Brian Bhalla and Don worked in concert to make my experience a memorable one by constantly staying in communication with me and working to get the deal done quickly. More

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Used Car Experience Great job done by Don Bonura. Patient, professional, knowledgeable, and courteous! Bought a used car and the process was the best my husband and I e Great job done by Don Bonura. Patient, professional, knowledgeable, and courteous! Bought a used car and the process was the best my husband and I ever experienced! Paperwork all in order; smooth as clockwork! Will definitely rely on Don for our next car purchase!!! More

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Sent me back to my original deale I have owned 3 Mercedes GLs and an E350 convertible in the last three years. I was in the process of ordering our 4th GL(S) and sent requests to all I have owned 3 Mercedes GLs and an E350 convertible in the last three years. I was in the process of ordering our 4th GL(S) and sent requests to all of the Atlanta dealers. My previous GLs came from the sister store in Alpharetta and the convertible from Buckhead. Because there are some specific configs that my wife wants we need to custom order. My email for RBM Sandy Springs went to Don Bonura. He asked where we bought our other GLs , I said RBM North his email back was we hand nothing like that in stock go back to your other dealer. No attempt to win the business, no numbers. NOTHING. Appalling. I now know I will never need to visit this dealer and they're only a stones throw from the new MB North American HQ Even they seem to admit the Alpharetta dealership is better and you should go there instead. ( Yes I know it's the same owners) Do yourself a favor and go exit 12 and pass this mess by entirely. In regard to the other dealers, I didn't connect with Atlanta Classic ( my own timing nothing to do with them), Buckhead wasn't price competitive and Marietta wanted a $10k deposit to order. Alpharetta got their 4th sale More

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Amazing experience, Everyone was thorough and kind. Great experience. Very kind and thorough. Everything was taken care of quickly and everyone knew what they were doing/about the vehicle. Would recomme Great experience. Very kind and thorough. Everything was taken care of quickly and everyone knew what they were doing/about the vehicle. Would recommend to anyone! More

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Total Commitment Don, and the entire RBM Team, including Management, Product Specialist, and Service Department, are exceptional. Don patiently, with no pressure, got Don, and the entire RBM Team, including Management, Product Specialist, and Service Department, are exceptional. Don patiently, with no pressure, got to know me and understand my needs and interests. He presented numerous great cars and ultimately found me the "perfect car", a C63S. The trade in of my lease was easy and very fair and my new car is fantastic. I highly recommend Don and the RBM Team. Regards, Ron More

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Professional Service From the minute I walked into the dealership I was impressed with the atmosphere. I felt very comfortable and did not feel threatened as I have in oth From the minute I walked into the dealership I was impressed with the atmosphere. I felt very comfortable and did not feel threatened as I have in other dealerships. It was a great buying experience made easier because of Don. Thanks More

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