Don Bowman

I stopped by to have my battery replaced under the settlement to replace the undersized battery in all 2018 ish Subaru Outbacks. Usually I get my service at Patriots Subaru 40 miles away compared to S settlement to replace the undersized battery in all 2018 ish Subaru Outbacks. Usually I get my service at Patriots Subaru 40 miles away compared to Stateline at 5 miles away because the service dept at Stateline is consistently deplorable. Today was no different. I was told that because I get service at Patriot Sub I would need to have this battery recall done there. Then I was told to get my VIN as though I was inconveniencing this tech agent. For weeks I chatted w Courtney on buying a vehicle there. Not only will I never visit service there again I’d never consider buying there. How does this place stay in business. Would recommend neither service or sales. It’s all connected. Stay away. This isn’t the first or second time for poor service. Filed complaint w Subaru Corporate. Something in my chat w Corporate worker informed me complaints against Stateline are commonplace. More

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They werable to take me right in to fix a nonlatching hood They were friendly and able to accommodate a safety issue with my hood not latching completely. Courteous and even though they were totally booked too They were friendly and able to accommodate a safety issue with my hood not latching completely. Courteous and even though they were totally booked took care of my safety issue. More

by DGILMOR41 Verified Customer Verified Customer

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Very heplful Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate More

by ARTY198FDC Verified Customer Verified Customer

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Oil Change The customer service was awesome. I recently purchased my vehicle and had several questions not only did they answer them they took the time to sit in The customer service was awesome. I recently purchased my vehicle and had several questions not only did they answer them they took the time to sit in my car and show me! More

by Robin Verified Customer Verified Customer

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Oil Change and Tire Rotation Fast, friendly and knowledgable service team was able to add a last minute tire rotation to the service. Was happy to hear the service prices have gon Fast, friendly and knowledgable service team was able to add a last minute tire rotation to the service. Was happy to hear the service prices have gone down a bit. More

by PATRICECORBISHLEY. Verified Customer Verified Customer

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Pre delivery Picked up car for delivery brought back for sticker and they took it in right away and even washed again due to when we took it the first time it was Picked up car for delivery brought back for sticker and they took it in right away and even washed again due to when we took it the first time it was raining More

by MOTTA609 Verified Customer Verified Customer

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Fast and courteous I was expecting to wait for at least one hour or more.my car was taken in and serviced and returned to me in 45 minutes. He was polite and very nice a I was expecting to wait for at least one hour or more.my car was taken in and serviced and returned to me in 45 minutes. He was polite and very nice and said see you in 6 months. Great visit. More

by FON 74 Verified Customer Verified Customer

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Quick and courteous setvice Service reps were helpful and knowledgeable about my repair. Very accommodating to my service deleivery date as well as an estimate of how long it wo Service reps were helpful and knowledgeable about my repair. Very accommodating to my service deleivery date as well as an estimate of how long it would take. More

by GOULART15 Verified Customer Verified Customer

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Good people, bad service. Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual service from the mechanics sucks. I spent almost $1,300 over for visits within the course of a week and a half. Half of that was trying to fix one problem. It took themthree visits to figure out that I had a misfire, the first two times they thought it was an ABS sensor I had that replace for $400 total. And then I went back a third time because the problem was still there, and they told me I had a misfire. More

by Swampson Verified Customer Verified Customer

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Service Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so much higher for same service? This is my second Subaru and I’d rather service my vehicle where I buy it but I’m afraid my husband has a point why pay more for same service? More

by PGAGNE3 Verified Customer Verified Customer

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