Don Bragg | Page 13

Complete Satisfaction Environment.‼️ Hands down the BEST Dealership in San Diego. I would like to personally say thank you to AUDI San Diego for services. Sincerely, Loyal Customer Hands down the BEST Dealership in San Diego. I would like to personally say thank you to AUDI San Diego for services. Sincerely, Loyal Customer Mr. Bean More

by JUSTJEEPENALLDAY Verified Customer Verified Customer

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EXCELENT! Dawn Bragg (Sales Rep) was very friendly, helpful and most of all, he was very patient. This made the overall experience to be Excellent!! Also Rosali Dawn Bragg (Sales Rep) was very friendly, helpful and most of all, he was very patient. This made the overall experience to be Excellent!! Also Rosalina in finance was very helpful and made the final process to be fast end easy. More

by Satisfied Client Verified Customer Verified Customer

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Be aware of unwanted add-ons We baught a new Q7 there and we really wanted to like this dealership. What started as a positive experience, at the end left a sour taste. We were We baught a new Q7 there and we really wanted to like this dealership. What started as a positive experience, at the end left a sour taste. We were charged for an unwanted add-on and still waiting for a check after more than a month. There are some nice and professional people at this dealership, but we felt that as soon as papers are signed, the level of communication and customer service dropped dramatically. Edit: After posting this review. a Financial Manager contacted us and a refund check for an unwanet add-on was issued. More

by VARPACIFIC Verified Customer Verified Customer

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Service Very courteous and professional. Great team of people. They were quick to get my service work started and had me a loaner car quickly so that I co Very courteous and professional. Great team of people. They were quick to get my service work started and had me a loaner car quickly so that I could get to work on time. More

by VDRUM94 Verified Customer Verified Customer

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Exceeded Expectations! Took my car in for scheduled maintenance/recall for the pump. All was completed within the day and Brett had my car was detailed. Wow!! Took my car in for scheduled maintenance/recall for the pump. All was completed within the day and Brett had my car was detailed. Wow!! More

by laura Verified Customer Verified Customer

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only needed to sign a few papers - 1 hour and 25 min later.. I purchased a vehilce from a private party that was on a lease. I was planning on paying cash with a simple process. After we structured our deal t I purchased a vehilce from a private party that was on a lease. I was planning on paying cash with a simple process. After we structured our deal the seller was told by the leasing company that the dealership had to get involived. The dealership charged an additional $500 to "handle the paperwork" that made no sense to me. The car was at your dealership for a good week waiting for both of us to return to San Diego to complete the deal. It was my understanding that your dealership had to "check it out". When i went to pick up the car I waited for 1 hour and 25 minutes to sign whatever documents you needed, and when finally was given the keys to the car it was not even washed or I believe touched since the seller dropped the car off a good week before. I have owned my company for over 3 decades and customer serviceis most important to me. Would it have been that difficult to have a file with paperwork ready for me to walk in sign the docs and walk out with a clean vehicle in a few short minutes? I am a customer and don't want to hear that we are busy and sold other cars that Saturday morning and had to wait my turn. I am positve that your company does most of its business on the weekends same as i know when my company does most of our business. I overstaff in advance planning on the business coming in the door to create a positve customer experience vs what was offered to me at your dealership. Yes your finance lady was very professional and fast when she finally met with me but not a good customer experience. This is a perfect example of why a typical consumer hates walking into a dealership. Sorry just being honest. More

by MSTROIMAN Verified Customer Verified Customer

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New car purchase Easy transaction when buyer my new car. My lease was up and Don workers with Rosalina very quickly and efficiently. Have already sent over referrals Easy transaction when buyer my new car. My lease was up and Don workers with Rosalina very quickly and efficiently. Have already sent over referrals to Don More

by THORNTONKERI79 Verified Customer Verified Customer

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Awesome experience George is amazing, I am always pleased with the service given to me. The professionalism and how kind their are. I would definitely recommend this George is amazing, I am always pleased with the service given to me. The professionalism and how kind their are. I would definitely recommend this facility. More

by iblumberg4 Verified Customer Verified Customer

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Great quality vehicles I had don Bragg help me and he helped me with everything I wanted, and found the best car on the lot that fit all my requirements. I would definitely I had don Bragg help me and he helped me with everything I wanted, and found the best car on the lot that fit all my requirements. I would definitely get another Audi with him! More

by Fzc8ff3 Verified Customer Verified Customer

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Friendly and helpful staff Got my first oil change and had some questions about navigation system. Everyone was very helpful, and I was surprised and happy to find out there wa Got my first oil change and had some questions about navigation system. Everyone was very helpful, and I was surprised and happy to find out there was no charge for the first oil change! More

by Anntomport Verified Customer Verified Customer

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