Don Bragg | Page 3

5 Star service Audi San Diego is totally customer service focused. Brett Van Gompel has been my service advisor for many years and he is able to anticipate and enga Audi San Diego is totally customer service focused. Brett Van Gompel has been my service advisor for many years and he is able to anticipate and engage customers in a professional and welcoming way. The work is always completed in a timely fashion and I am given updates along the way for the more complicated projects. I am also looking at ordering a 2021 model year car and Don Bragg is very helpful. More

by BGROSS RS5 Verified Customer Verified Customer

Helpful 0

Report | Print

good except for long wait in financing It was an odd transaction as I live in Ohio and was coming out to buy a car that our friend had just turned in off lease. I financed the transaction w It was an odd transaction as I live in Ohio and was coming out to buy a car that our friend had just turned in off lease. I financed the transaction with my bank in Ohio in both my name and my wife''s name. Gino did a good job. Probably needed more communication, especially from your finance department. I never talked to them before I came out and that caused confusion when I got there. I was unaware that the check I brought needed to in my name. My bank put only my wife's name on the check. The dealer wouldn't take the check and I had to have my bank issue a new check and overnight it to the dealer. My other complaint was that I had to wait an hour and 45 minuted to see the only person handling the finance department that day. I find that to be totally unacceptable. I have purchased many cars in my life and have never had to wait like that. Joyce was very efficient once I got in to see her. More

by ztdonovan Verified Customer Verified Customer

Helpful 0

Report | Print

My service representative is super knowledgeable, takes great care of me, overall there is great service and a great environment if you're going to wait for your car great care of me, overall there is great service and a great environment if you're going to wait for your car More

by FISHMANJIMMY Verified Customer Verified Customer

Helpful 0

Report | Print

Damien....5 Star service As always, I was informed of what was going on, explained what would be done, attended to by the staff around. Always a great experience. I usual As always, I was informed of what was going on, explained what would be done, attended to by the staff around. Always a great experience. I usually work with Brett Van Gompel, but he was attending a training seminar. Damien stepped in and took care of me without hesitation. He was thorough, patient and confident. More

by MKRM Verified Customer Verified Customer

Helpful 0

Report | Print

Process was easy and efficient. Salesperson Don was very knowledgeable and was able to find the car I was looking for quickly. I would recommend this dealership to anyone looking to purchase a new car. knowledgeable and was able to find the car I was looking for quickly. I would recommend this dealership to anyone looking to purchase a new car. More

by kcarlson28 Verified Customer Verified Customer

Helpful 0

Report | Print

I love Audi service. George and Manny always help me and they are awesome. Everyone is great! Everything is always so clean and I am always happy when receiving my car back because George always explains wh they are awesome. Everyone is great! Everything is always so clean and I am always happy when receiving my car back because George always explains what was done. More

by DENAKAT78 Verified Customer Verified Customer

Helpful 0

Report | Print

Audi SD great service dept with superior service, people & love’n the new remodeled service waiting area! Also enjoying g the “check on” service outside & the friendly greeting when you drive up I would sa & love’n the new remodeled service waiting area! Also enjoying g the “check on” service outside & the friendly greeting when you drive up I would say pick up could be a little bit more organized. More

by JUJIEFRUIT Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and efficient. Very comfortable environment to wait while my car was being serviced. Loved the free snacks. Audi employees are super friendly and knowledgable. A Very comfortable environment to wait while my car was being serviced. Loved the free snacks. Audi employees are super friendly and knowledgable. A great experience More

by donnajeandonati Verified Customer Verified Customer

Helpful 0

Report | Print

A great experience Richard at Audi San Diego is an example of how a good salesperson should interact with customers. He was informed about the car I was considering, ver Richard at Audi San Diego is an example of how a good salesperson should interact with customers. He was informed about the car I was considering, very considerate and courteous but with a great sense of humor. I was immediately put at ease and and the entire process was a pleasure. A great experience and a great car equals a great deal. More

by Alwaysirish Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience Don was super helpful and not too pushy which is very nice from a salesperson. He was very knowledgeable about the vehicle and clear in explaining the Don was super helpful and not too pushy which is very nice from a salesperson. He was very knowledgeable about the vehicle and clear in explaining the financial part of it. I just wich the entire process would take less time. More

by Zfrench Verified Customer Verified Customer

Helpful 0

Report | Print