Don Figgs

I received an email from Pete about my experience at Val ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain that on my email but unfortunately my email response went to the person that I was told he gave me that price.. My feedback suppose to go to Pete the GM, not Jose. When a vehicle is loaded with options that i gave you a factory print out options you suppose to enter those options. Maybe you should show your salesman how to do that as part of the job. But to low ball customer's vehicle price like that is insulting. More

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Mr. Don Figgs was STELLAR in making my dream 2019 Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed to make sure I was familiar with the technical aspects of my 'new' Mercedes. I drove off the lot feeling so excited and loving my new ride. Don has kept in touch and I am thankful for his friendship. He is the real dea at Val Ward Cadillac! Thank you DON! More

by DEMENTIA99 Verified Customer Verified Customer

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buying my daughter a car was not stressful, everyone was helpful and friendly. I appreciate everyone's kind attention. helpful and friendly. I appreciate everyone's kind attention. More

by francesreynolds Verified Customer Verified Customer

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Excellent Customer Service! I found the exact car I was looking for on the Val Ward website, and with the amazing help of Don Figgs, I was driving it off the lot in no time! Do I found the exact car I was looking for on the Val Ward website, and with the amazing help of Don Figgs, I was driving it off the lot in no time! Don was friendly, speedy, dependable, and incredibly consistent throughout the entire process. A truly seamless and enjoyable experience. Highly recommend! More

by tross714 Verified Customer Verified Customer

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Great experience. Casual professionalism going above and beyond ! Friendly, courteous,accomdating,flexible,easy to deal with. Casual professionalism going above and beyond ! Friendly, courteous,accomdating,flexible,easy to deal with. More

by aparkeriii Verified Customer Verified Customer

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It was wonderful very simple this was my 2nd buy everyone was so nice thank you was so nice thank you More

by RIVERBYRD16648 Verified Customer Verified Customer

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good experience, Salesman was professional and friendly. Easy Process throughout. This Dealership from sales to service is top notch. Easy Process throughout. This Dealership from sales to service is top notch. More

by NICHOLAS1702 Verified Customer Verified Customer

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Second car I’ve bought from cal ward and from Don our car salesmen. Thank you for making our experience easy and enjoyable. salesmen. Thank you for making our experience easy and enjoyable. More

by ALEXPETRIELLA Verified Customer Verified Customer

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The friendliness, knowledgeable , and feeling like you are family is amazing. Great group of people to work with in all aspects of buying a vehicle. are family is amazing. Great group of people to work with in all aspects of buying a vehicle. More

by mmeagherucf Verified Customer Verified Customer

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The Used Car dept was friendly & great to work with especially Don & Norm. I would definitely refer my friends to Val Ward. especially Don & Norm. I would definitely refer my friends to Val Ward. More

by TIMPNERB Verified Customer Verified Customer

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