Don Hardcastle
Don Hardcastle at Jim Norton T-Town Chevrolet

Don Hardcastle | Page 2

Service Advisor

Jim Norton T-Town Chevrolet

4924 S. Memorial Drive
Tulsa, OK 74145

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Don Hardcastle

December 01, 2023

Dealership Rating
Employee Rating

Great car buying experience beginning to end. Chris Martin, Jeff Olsen, Don Lindsey & Chad Martin made my car buying process quick, efficient & painless. I really like these guys. They're know More

by dave@okboomtown.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Wiedower , Don Lindsey, Chad Martin, Christopher Martin, Jeff Olsen

Dec 04, 2023

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

November 16, 2023

Dealership Rating
Employee Rating

Charley Allen was outstanding, Great service department with Don Hardcastle, I would recommend to everyone More

by david.easley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charley Allen, Jeff Olsen

Nov 17, 2023

Jim Norton T-Town Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Courtney, Jim Norton Auto Group

March 02, 2023

Dealership Rating
Employee Rating

Sales people has a great attitude. Alexis was a great person to meat and did an awesome job at answering questions about our car. More

by maddennick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Onyango, Dylan Sturgell

Mar 02, 2023

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2023

Dealership Rating
Employee Rating

Everyone from the service department to sales were so nice and straight to the point. Chloe made sure that i got exactly what i wanted and didn’t try to put me in just anything, and i really appreciate i More

by Fijibre107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Sims, Chloe Sturgell, Dylan Sturgell

Feb 23, 2023

Jim Norton T-Town Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

February 18, 2023

Dealership Rating
Employee Rating

This is the third vehicle I have purchased from this dealership since 2016. Steve, Don, Michael x2 and Wayne are some of the best and hands down will see to it that you are taken care of. Their customer More

by Kristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Wiedower, Wayne Stanley , Michael Gray

Feb 21, 2023

Jim Norton T-Town Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

November 29, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Peanut, very knowledgeable on the sales for your company, this was a very pleasant experience. More

by coach19571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ant'juane 'Peanut' Baul, Dylan Sturgell

Nov 29, 2022

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

November 27, 2022

Dealership Rating
Employee Rating

Peanut was very responsive and sought out information if he did not know. No hidden fees and finance was very straightforward. Got a great deal for the price! More

by armcgarrahan
Recommend Dealer
Yes

Other Employees Tagged: Ant'juane 'Peanut' Baul, Dylan Sturgell

Nov 28, 2022

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

September 21, 2022

Dealership Rating
Employee Rating

Perfect experience, Chloe was extremely helpful in sales and Hal was great in financing. Would recommend Chloe and TTown to friends and family. More

by Baileemyangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hal Smith, Chloe Sturgell

Oct 05, 2022

Jim Norton T-Town Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 10, 2022

Dealership Rating
Employee Rating

I have recently purchased my 3rd vehicle from T-Town Chevrolet,and each time I have been so pleased with Steave W. And just meeting Tamara K.,this time around I'm extremely satisfied with her as well More

by Oneonly88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wiedower , Yesinyia Pennington, Hal Smith, Tamera Whitlow, Kayla Wolfe

Oct 05, 2022

Jim Norton T-Town Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

July 04, 2022

Dealership Rating
Employee Rating

We were in and out with in 45 minutes. My husband told them if it was longer than that we would wak and they made it happen. More

by wyvone.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Beckner, Michael Gray

Jul 28, 2022

Jim Norton T-Town Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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