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Don Hardcastle
Don Hardcastle at Jim Norton T-Town Chevrolet

Don Hardcastle | Page 2

Service Advisor

Jim Norton T-Town Chevrolet

4924 S. Memorial Drive
Tulsa, OK 74145

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Don Hardcastle

May 25, 2026

Dealership Rating
Employee Rating

Don is the man to see in the service department, he gets me in and out and I always appreciate his knowledge with keeping my Equinox on the road... More

by CYBERKISSES_98
Recommend Dealer
Yes
Print
May 27, 2026

Jim Norton T-Town Chevrolet responded

We’re grateful for your five-star review and will be sure to share this feedback with our team. Thank you and we look forward to seeing you again at Jim Norton T-Town Chevrolet!

May 18, 2026

Dealership Rating
Employee Rating

Josh was great to work with! He was very helpful and patient in explaining things and answering questions. He also made it clear that he’s still available to help even after the More

by Kara.powell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Airehrour, Joshua Boom, James Thomas

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May 19, 2026

Jim Norton T-Town Chevrolet responded

Kara, we are so glad Josh provided such helpful, patient, and thorough assistance. Thank you for choosing Jim Norton T-Town Chevrolet, we wish you safe travels ahead!

April 25, 2026

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Employee Rating

Josh and Joy made this experience wonderful. It had been a very long week. He made it simple and a true pleasure. I bought my last car from t-town, I bought this one and will buy my next one her More

by Tiffany.gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Murphy , Joy Airehrour, Joshua Boom

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Apr 27, 2026

Jim Norton T-Town Chevrolet responded

Thank you for your continued business at Jim Norton T-Town Chevrolet, Tiffany! We appreciate your loyalty and look forward to the next chance we get to help.

April 12, 2026

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Employee Rating

Friendly service, no pressure, very pleasant experience, would recommend this dealership and friendly salesmen and women to everyone! More

by bigbass09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Donahue, Solomon Teklu , Joshua Boom, Grant Geer, Gavin Higgins, Jordan Lamb

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Apr 13, 2026

Jim Norton T-Town Chevrolet responded

We're grateful to have you as a Jim Norton T-Town Chevrolet customer. Thanks for the review!

March 19, 2026

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Employee Rating

Very understanding and knowledgeable! They listen and understand your concerns and guide you in the direction that work best for your needs. More

by Hdfrizz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Boom, Hal Smith

Print
Mar 19, 2026

Jim Norton T-Town Chevrolet responded

We're so happy to hear our team hit the mark for you! Thank you for choosing Jim Norton T-Town Chevrolet and sharing your support. We hope to welcome you back in the future!

May 22, 2025

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Employee Rating

Desde un inicio me trato súper bien, preguntando las cosas amablemente y siempre considerado en todo momento, aparte de que pudo brindarme un buen vehículo. More

by joel Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Donahue , Miguel Ruiz, Hal Smith

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May 22, 2025

Jim Norton T-Town Chevrolet responded

¡Gracias por tu comentario tan positivo! Estamos muy contentos de que hayas tenido una excelente experiencia con nosotros en Jim Norton T-Town Chevrolet. Siempre nos esforzamos por brindar un trato amable y vehículos de calidad. Esperamos verte de nuevo pronto. ¡Comparte tu experiencia con tus amigos! Sinceremente, Courtney, Jim Norton Auto Group

May 20, 2025

Dealership Rating
Employee Rating

Everyone was very friendly and transparent. Brandon was very knowledgeable about the new features in the vehicle. Overall a great experience. More

by jenschultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Smart , Hal Smith, Steve Wiedower

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May 20, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Jim Norton T-Town Chevrolet and that Brandon was able to assist you with his knowledge of the new vehicle features. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

April 01, 2025

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Employee Rating

Peanut did an amazing job of finding a vehicle that met all of our needs and wants. Even after the sale, he continued to work to make sure we were happy with our purchase! Everyone up there was top notch! More

by Khollingshead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ant'juane 'Peanut' Baul, Hal Smith, Steve Wiedower

Print
Apr 01, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your outstanding review of Jim Norton T-Town Chevrolet! We’re thrilled to hear that our team was able to find you the perfect vehicle and continue to support you after your purchase. We appreciate your kind words about our staff and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2025

Dealership Rating
Employee Rating

Don is an excellent service advisor. He's an honest man and an excellent communicator. I really appreciated how he treated my Corvette. More

by ryanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 15, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your kind words about Don and are thrilled to hear how he treated your Corvette with care. At Jim Norton T-Town Chevrolet, we strive to provide exceptional service, and it's great to know that Don's honesty and communication made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 16, 2025

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Employee Rating

Dealership got me through the entire process in under 2 hours. Gave me the best offer for my trade! More

by Awgunman75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Smart , Chad Martin

Print
Jan 17, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that we could help you complete the process quickly and provide you with a great offer for your trade. At Jim Norton T-Town Chevrolet, we always strive to make the car buying experience as efficient and rewarding as possible. We look forward to seeing you again for your future vehicle needs! Sincerely, Courtney, Jim Norton Auto Group

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