Don Hesher | Page 33

An Outstanding Experience I purchased a 2014 1794 Edition Tundra from Fred Anderson in Charleston/West Ashley, and I was very pleased with the entire process. My salesperson wa I purchased a 2014 1794 Edition Tundra from Fred Anderson in Charleston/West Ashley, and I was very pleased with the entire process. My salesperson was Christen Salvatico, and she was very knowledgeable/helpful on my initial visit/test drive. On my return, she was also in demand, as she was closing another deal, but she still made sure I was taken care of. I have bought cars at many dealerships in the Southeast over the years, and this experience at Fred Anderson was at or near the very top, eclipsing many so-called "luxury" brands/dealerships, especially locally. I thought the pricing was very fair, and I had a very good experience with Sales Manager Don Hesher, as well as Finance Manager Alesia Durr. As someone who had been through the process several times, these folks were very no-nonsense, and no typical "dealer games"/hard up-sells. Don even went the extra mile of having my trade-in reviewed by the local Lexus dealer, which netted me a considerably higher trade-in value. I have never had another dealer do anything like that, and I appreciated it. Christen followed up with me several times after the sale to make sure I was pleased with the truck/transaction, which I am, on both counts. I can recommend (and already have) Fred Anderson Toyota to anyone looking to buy a Toyota with confidence and an expectation of quality service. More

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Great place to buy a car Kenny did a great job getting us the car we wanted. He did not try to get us to buy something we did not want. It was a relatively low stress experien Kenny did a great job getting us the car we wanted. He did not try to get us to buy something we did not want. It was a relatively low stress experience. I hate dealing with dealerships to buy vehicles but this was a very positive experience. Don Hesher was also very nice to work with. He made it a point to come over a speak with us as he was from our home state of Indiana. More

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best experience This was by far the best experience we have had when buying a new car. Thesalesman Eric was extremely friendly and curtious. No pressure tatics were u This was by far the best experience we have had when buying a new car. Thesalesman Eric was extremely friendly and curtious. No pressure tatics were used He knew his product very well. The sales Manager was also very friendly and curtious . Alesia in finance was great she made sure we understood everything we were doing. More

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What Buying a Car Should Be Like I used USAA Buying Service to get a new 2014 Toyota Corolla ECO. First of all, Fred Anderson Toyota had the most competitive price. Secondly, they had I used USAA Buying Service to get a new 2014 Toyota Corolla ECO. First of all, Fred Anderson Toyota had the most competitive price. Secondly, they had the most and best reviews on this site. So I selected my vehicle on USAA and made an appointment to come in and complete the paper work. Wow! ALL the paperwork was ready to go on Mark's desk. He answered my questions and walked me through everything. Since my exterior/interior color combination Corolla was not available on the lot, Mark & Don located one in Jacksonville. Two days later I drove off in exactly the Corolla I wanted. Mark, Don, and Blake are all super folks and a pleasure to deal with. Thanks fellas :-) Regards, Steve W. More

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treated me like family Jack Calhoun, Don Hesher, and Blake Dunn were - far and away - wonderful to work with. They each treated me like family, taking into consideration my Jack Calhoun, Don Hesher, and Blake Dunn were - far and away - wonderful to work with. They each treated me like family, taking into consideration my needs and what I could afford, they didn't "sell" me a car, they "found" me a car. Easily the best buying/finding experience yet. I would recommend, and already have, anyone to visit Fred Anderson & ask for Jack, Don & Blake. More

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Excellent customer service! As someone who has worked in hospitality my whole life, I have to say this was the easiest and most fun I have had buying a car. The way Benji Spivey, As someone who has worked in hospitality my whole life, I have to say this was the easiest and most fun I have had buying a car. The way Benji Spivey, Chris Fitzgerald and Don Hesher made me feel from the second I walked in the door to when I was pulling away in my new car, was above and beyond. The entire staff there walks around smiling and I can see why. They truly enjoy what they do and want to make you feel comfortable and at ease. Bill Utnick in finance made it all very easy to understand and was great to work with as well. I would highly recommend this dealership to anyone looking for any type of car. These guys know how to make it happen. I will not buy from anyone else ever again. More

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Great Customer Service and Follow-up Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pres Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pressured, nor spoken to on a negative fashion. Benji's follow-up was outstanding. He called me when I had questions, he asked what it would take to make a deal without ever being obnoxious. I am recommending Fred Anderson to anyone I know looking for a new or used car. I told Don that young men like Benji, with a great work ethic, follow-up, and persistence without pressure are hard to find. My experience overall was very good. More

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Outstanding service From contacting the dealer on the website, then entering the dealership, to leaving in our new Prius V 5, we were thoroughly impressed with Fred Ander From contacting the dealer on the website, then entering the dealership, to leaving in our new Prius V 5, we were thoroughly impressed with Fred Anderson Toyota's excellent customer service. They far surpassed any other dealer we have dealt with in the past. Eddie Cooks was our salesperson and his product knowledge was impressive. He is truly an asset to Fred Anderson Toyota. He was training another associate and he never skipped a beat during the process. We never felt pressured to buy and the entire staff was friendly and professional. Don Hesher assisted us during the negotiations and he spent extra time with us explaining even more about other models as we were going back and forth trying to decide. We are or have been in the service/sales industry so we recognize a well run business and this dealership ranks with the best we have ever encountered. We will definitely recommend Fred Anderson Toyota. More

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Great work again. We have again returned to Fred Anderson Toyota for another visit. We bought my wife's 4runner back in Sept, and worked with Blake and Don then. On beh We have again returned to Fred Anderson Toyota for another visit. We bought my wife's 4runner back in Sept, and worked with Blake and Don then. On behalf of our family, 1 friend and my purchase this pass week makes #5 in 7 months. All have dealt with Blake and have been very pleased. We have found a car dealer we can trust and work with. We will continue to send people here as long as these 2 individuals work here. Before we met Blake with dealt with another local car dealer and had sales person we trusted with finding and helping us with everything we needed. We didn't even shop around, he left and put us back on the search for another trust sales person. These are rare to find these days. We met Blake and his product knowledge, kindness and willingness to help with any question or concerns we had. When it comes to manager, Don is the best. Only at Fred Anderson have we been able to communicate with both the sales and management division, in such great manner. Don was able to work on and helps with any issues we had when trying to seal up the deal. Don's knowledge, committment and down to earth personality makes him easy to work with before and after the sale. Thanks for everything, y'all have earned our business. -TJ Axson More

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Great experience We enjoyed our car buying experience. We knew what we wanted but were dreading the actual negotiations. Turned out it was not that time consuming an We enjoyed our car buying experience. We knew what we wanted but were dreading the actual negotiations. Turned out it was not that time consuming and they gave us the deal we asked for. All the staff was courteous and we got a fair deal. Our salesman was low pressure and knowledgeable. We were going to buy outright but the 0% financing was just too convenient. The finance portion was short and easy. I felt they wanted my business from my first contact via the internet when Danny responded on a day they were closed and on his day off! I thought we would have to go out of town for a good deal but not so. More

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