Don Hesher | Page 34

We leased a 2011 Toyota Sienna XLE from Fred Anderson Toyota less than 2 years ago as the primary vehicle for my wife to drive around town and for vacations. It's a great vehicle for vacations and getti Toyota less than 2 years ago as the primary vehicle for my wife to drive around town and for vacations. It's a great vehicle for vacations and getting around town, but my wife really wanted something bigger. Since I knew that we'd be moving back to Cincinnati, OH soon (and I’m very familiar with the harsh winters and ice/snow storms up there) I was open to her "demands". We went to Fred Anderson Toyota to see what they had on their lot after looking at their website and met with Julie Anderson. She knew that we still had another year of our lease on our Sienna, but she also knew that my wife really wanted to be in a Sequoia. Julie let us walk the lot alone with our kids to look at all the vehicles without pressuring us. She came out when we had a few questions and to let my wife compare all of the Sequoias on the lot. She understood that the Sequoia wasn't going to be my vehicle and took the time to show my wife all the difference between her Sienna and the Sequoia she wanted. As a mother herself, Julie understood that we needed a vehicle to handle changes in weather and also something that would be comfortable for trips with the kids. She really made my wife comfortable and answered every question without hesitation being very knowledgeable and comparing the Sequoia to the 4Runner that she drove with her family. This made my wife very happy with the decision to purchase a new Sequoia. She took us for a test drive and wasn't in a hurry to get us back to the dealership to rush us into signing a deal. She wanted to make sure we understood everything about the vehicle and to make sure we enjoyed the driving experience. We would highly recommend Julie Anderson to anyone wanting to meet with someone that will take the time to understand your needs. She is someone who won't pressure to buy a vehicle that you don’t' want or don't need. She will work with you to make sure you get the right vehicle for the right price and make sure you are treated with the upmost respect by the rest of the team involved in your purchase or lease. The entire staff (from sales, management, finance and service) is pleasant and easy to work with. They treat you like family and not a number like the huge corporate dealerships in the Charleston area who want to pressure you into a car and hold the keys for your trade "hostage" while sending in manager after manager trying to make you sign. Not Fred Anderson Toyota of Charleston!!! They treat you with respect and want you to be satisfied with your vehicle as well as the dealership as a whole. Being active duty military for over 24 years I have purchased many vehicles around the United States. I have to honestly say that Julie and the rest of the staff at Fred Anderson Toyota of Charleston will make you feel like part of the family when you arrive at their dealership and treat you with professionalism throughout your experience there whether you purchase a vehicle that day or later on down the road. James D. Bauer, MSgt, USAF Allison M. Bauer, RN, CCRN More

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My husband and I just bought TWO new cars from the folks at Fred Anderson: A 2014 Tundra and a 2013 Prius V. Not only are the cars beautiful, but we were able to negotiate VERY reasonable prices for our t at Fred Anderson: A 2014 Tundra and a 2013 Prius V. Not only are the cars beautiful, but we were able to negotiate VERY reasonable prices for our trade-ins as well as get EVERYTHING we both wanted in our new cars. We mostly worked with the sales manager, Don Hesher, who I would HIGHLY recommend! However, we also received lots of help from Jim and Jeff who are equally as friendly and helpful. Overall, this was the BEST car buying experience I have ever experienced! We will continue to by all of our cars from this team at Fred Anderson! More

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Words alone do not come close to describing the treatment we received during our visit to Fred Anderson Toyota of Charleston. They truly made this experience memorable from our initial greeting to the closu we received during our visit to Fred Anderson Toyota of Charleston. They truly made this experience memorable from our initial greeting to the closure of the deal. Trevor German (Salesman) is the epitome of what a salesman should be and exhibited exceptional professionalism, interpersonal skills and exceeded every expectation. Furthermore, he made us feel like a member of the Anderson Family. Additionally, Don Hesher (Sales Manager) interacted with us on several occasions which demonstrated to us that customer service/satisfaction is at the forefront of the Anderson Family goals. The process seemed exceptionally smooth amongst his interactive team of professionals, compared to other dealerships. We are truly satisfied with our new 2013 Toyota Camry and are proud to say we are members of the Anderson Family. More

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Amazing experience. Everyone, specifically Don and Tonya, were absolutely phenomenal in giving me the respect and treatment we all deserve when making a purchase this important! Thanks to everyone at the Fre were absolutely phenomenal in giving me the respect and treatment we all deserve when making a purchase this important! Thanks to everyone at the Fred Anderson Toyota for this special experience and helping me find the best car that stayed in my preferred budget! Jenna More

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Purchasing a truck from Anderson Toyota was the most pleasurable experience we have EVER encountered in purchasing a new vehicle. Esteban and Don were great! They were courteous and kind, we were not pleasurable experience we have EVER encountered in purchasing a new vehicle. Esteban and Don were great! They were courteous and kind, we were not given the run around, they let us speak privately (giving us a moment), we got a great deal, they found us the exact truck we wanted in a timely manner. They are making it very convenient and life simplified for us by making sure we only have to drop the truck off for one day to have the leather seats, steps, and liner installed due to us living an hour away. We will totally recommend this dealership! More

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We looked all over the East coast for a new or used Toyota Tundra. We got good pricing from Fred Anderson earlier in the year, and just wasn't ready to make a deal. Danny Marflake stayed in contact, Toyota Tundra. We got good pricing from Fred Anderson earlier in the year, and just wasn't ready to make a deal. Danny Marflake stayed in contact, without being pushy at all, and always was responsive to my questions and responded quickly when I asked for a sale price on a truck. Finally, we decided to purchase a new truck and I contacted Danny. They had the truck I wanted and were ready to move it to their dealership. Danny found out the truck had over 1800 miles on it from the other dealership's general manager driving the truck as a demo. He immediately contacted me and let me know that this truck would have some miles or they were willing to get another truck with no miles, for the same price. We opted for the other truck, they had the same package and color. It was an all around great experience working with these folks. Thanks again guys! More

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Great group of people at Toyota on Sav. Highway. I just bought a new Tacoma and they did a great job of getting me what I wanted, how I wanted and hoed me save some $$ in between. I would recommend anyone bought a new Tacoma and they did a great job of getting me what I wanted, how I wanted and hoed me save some $$ in between. I would recommend anyone who wants to buy a new Toyota to shop at Fred Anderson!! Ask for Blake or Don! More

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I have bought my last 5 Toyota's thru Julie Anderson and Don Hesher. They are a great team. My buying experience has ALWAYS been a pleasant one and will buy from them again in the future! and Don Hesher. They are a great team. My buying experience has ALWAYS been a pleasant one and will buy from them again in the future! More

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My husband and I had a very positive experience at Fred Anderson Toyota. They made us feel comfortable and exhibited a strong degree of professionalism and expertise in working to negotiate a price that w Anderson Toyota. They made us feel comfortable and exhibited a strong degree of professionalism and expertise in working to negotiate a price that was within our budget but was acceptable and fair to the dealership. Our salesman, Michael Lopez and sales manager, Don Hesher worked to make us feel that they were deserving of our trust and respect. Part of the reason for this is that they are sincere and honest individuals, and it shows through to the customer. They treat others as they would want to be treated. Also, Bill Utnick was very knowledgeable and straightforward in the handling of the financial paperwork, making it a very pleasant experience. We hope to do business with this team again, and would certainly recommend them to other potential car buyers. More

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My wife and I had an exceptional experience with the purchase of our 2013 Toyota Prius v. We had sold our 2007 Highlander unexpectedly and were from scratch trying to decide what in a new car would repl purchase of our 2013 Toyota Prius v. We had sold our 2007 Highlander unexpectedly and were from scratch trying to decide what in a new car would replace the Highlander we loved---better mileage, a downsized vehicle with space to travel, and appearance. David Catoe our salesperson worked with us, with no pressure, and got us to the right car, in a relatively short period of time. With all the features of the Prius that were new to us---hybrid features, back up camera, navigation, blue tooth, etc.---David was a patient instructor, and so we got it all in record time. I definitely am referring folks to Anderson Toyota. More

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