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Don Johnson
16 Reviews
16 Reviews of Don Johnson
March 12, 2019
Good response, timely action, work completed Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in th Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in the next few weeks! Chris Chaney More
by christian_chaney
Verified CustomerOther Employees Tagged: Edward Besl, Dana Eby, Sophie Kidd , Chris Lykins
March 11, 2019
No Communication with service advisor. No communication with service advisor Corey after having my vehicle towed in for days he didn't feel it necessary to communicate with me or make sure No communication with service advisor Corey after having my vehicle towed in for days he didn't feel it necessary to communicate with me or make sure I had transportation. More
by VALERIEWRAGG
Other Employees Tagged: Chris Owens
March 06, 2019
Fantastic I had a window replaced. They noticed the windshield was also broken and it all got done by the nicest people ever! I could not imagine an easier expe I had a window replaced. They noticed the windshield was also broken and it all got done by the nicest people ever! I could not imagine an easier experience. More
by JWESTHEIMER
Other Employees Tagged: Dana Eby , Kathylee Sweeney
March 01, 2019
Detailed and complete!!! Each visit they access my car and let me know if there are any concerns. I let them know what I am concerned about and they address my requests. I g Each visit they access my car and let me know if there are any concerns. I let them know what I am concerned about and they address my requests. I go out of my way to to service and buy at Jake Sweeney becasue they take care of you!!! More
by DAVID.FULLER
March 01, 2019
Service and Environment excellence I was very please with the efficiency of dropping my vehicle off without an appointment (I always call before though!) and the speed of inspection. I was very please with the efficiency of dropping my vehicle off without an appointment (I always call before though!) and the speed of inspection. Service was busy when I arrived and a new service advisor was in line for the next client. Don Johnson wrote up my RO as this service advisor was busy, then it went to her per process. Later Don took over as my advisor due to the convoluted nature of my repair and my particularities. This was acceptable and welcomed. I was please with my service, the condition of my car upon delivery, and the General Manager of the dealership (Who has a foreign name, says it very fast as if your suppose to pick up on what it actually is the first time he says it...) and Don Johnson’s willingness to work with me on a just out of warranty issue. Only thing I was displeased with: While my vehicle was in for repair, in various stages of completion, I received three (3) emails requesting that I schedule my next appointment. Felt like that was a little much. More
by Chase G
Other Employees Tagged: Couldn’t understand GM’s name (Said twice)
March 01, 2019
Tire Blowout / Repair The service I received at BMW North was beyond belief. And I mean that in a good way. Their attention to detail was phenomenal. Don Johnson and his The service I received at BMW North was beyond belief. And I mean that in a good way. Their attention to detail was phenomenal. Don Johnson and his colleagues performed the repairs and logistics seamlessly. I arranged both of my European Deliveries 330ci in 2004 and now a 235M through this dealership with John Ogden's guidance. All of my dealings with them have been outstanding. More
by lorenmicheal
Other Employees Tagged: Jon Ogden
