Don Pelzer
Don Pelzer at Molle Toyota
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Don Pelzer | Page 44

Service Consultant

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

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rated
439 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

45 yrs, 5 mos

Employee Video

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439 Reviews

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439 Reviews of Don Pelzer

March 22, 2018

Dealership Rating
Employee Rating

Timely and helpful I missed my last regular service and do my rep help make sure I got what I needed. I appreciate his help and expertise. I will be back More

by ANNETTEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 14, 2018

Dealership Rating
Employee Rating

Had lube, oil change , and inspection. The service was very prompt and courteous. I have had my cars serviced there for several years and I know the service will be exceptional. More

by L.ELROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 14, 2018

Dealership Rating
Employee Rating

Great Service Always pleased with service, communication, and timeliness. They are organized and I know that service is done correctly. I Have been a loyal customer More

by YotaFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 14, 2018

Dealership Rating
Employee Rating

Excellent Service I am at Molle Toyota a lot because they take care of a fleet of 8 cars for me. I usually wait for the cars since they're usually just getting an oil More

by MAUREEN.MILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Albin, Jordan Darby, Steve Oliver, Mary Witt, Corina Ard

November 12, 2017

Dealership Rating
Employee Rating

forgot to put oil cap back on engine during oil change. Advisor Don Pelzor was great, tech 3059 forgot to replace the oil cap on engine. Then oil sprayed all over the engine under hood and on garage floor. More

by jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

August 08, 2017

Dealership Rating
Employee Rating

Salesman was very helpful and made everything really easy. David was very caring and was very easy to help us find the right Toyota Camry. He was easy to work with in paper work and everything else. This toyot More

by bang vo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Seaman, Bill Herder , Don Glenn, Tim Kelley, David Marshall

Aug 11, 2017

Molle Toyota responded

Thank you so much for taking the time to provide such great feedback! I am so happy to hear that David did a fantastic job assisting you in finding the perfect vehicle! If you need anything at all, please don't hesitate to give us a call. Congratulations on the vehicle, we hope that you enjoy it for many years to come! Thank you for your business. Sam- Molle Toyota Customer Relations Manager

April 28, 2017

Dealership Rating
Employee Rating

Best sales and service departments in town. Our experience at Molle Toyota has been excellent. There sales and service departments are superior to the other Toyota dealerships in town. Highly r More

by dkh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Bailey, Gene White

May 03, 2017

Molle Toyota responded

Thank you so much for taking the time out of your day to provide such great feedback! I am so ecstatic to hear that our team does a fantastic job accommodating you every time you come to see us! Providing exceptional customer service is extremely important to us. If you need anything at all, please don't hesitate to contact us. That's what we're here for! Thank you so much for your loyalty, and business with us. Sam- Molle Toyota Customer Relations Manager

October 15, 2016

Dealership Rating
Employee Rating

Favorite dealer ever Husband and I purchased a Camry in January 2014 and have followed up with regular 6 month maintenance visits.. Sales person was very helpful, friendly More

by HappyOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angela Gillihan, Steve Oliver

Oct 20, 2016

Molle Toyota responded

Thank you so much for taking the time to provide such great feedback! I am so happy to hear that you have such a pleasant experience with us every time you come in. It is very important to us that we provide the best service possible to all of our customers. If you need anything at all, please do not hesitate to contact us. We're here to help! We look forward to seeing you next time! Thank you for your business, we truly appreciate it. Sam Molle Toyota Customer Relations Manager

October 01, 2016

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Employee Rating

Went out of their way to satisfy us We started in the service department with Don, who was absolutely the most helpful person I've met in the auto industry. When we decided to purchase a More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Skaggs, Bill Herder , Jason McAfee, Alex O'Grady

Oct 20, 2016

Molle Toyota responded

Thank you so much for taking the time out of your day to provide such great feedback! I am so happy to hear that our staff did a fantastic job accommodating you! Providing great customer service is extremely important to us. If you need anything else, please don't hesitate to give us a call, that's what we're here for! Thank you so much for your business. Sam Molle Toyota Customer Relations Manager

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