Don Scullen | Page 11

Wonderful experience From the beginning until delivery our experience with Gateway Subaru was outstanding. Our salesman, Don, was outstanding. He took the time to go ove From the beginning until delivery our experience with Gateway Subaru was outstanding. Our salesman, Don, was outstanding. He took the time to go over every aspect of the car until he was sure we had a total understanding. He walked us through every department of the dealership so we would feel comfortable returning for service. Working with Gateway was a completely pain free and pressure less purchasing experience. More

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A Positive Buying Experience Everyone I dealt with was knowledgeable and personable. Steve Wergin particularly so... I was given a fair price (via the internet) and the car I wan Everyone I dealt with was knowledgeable and personable. Steve Wergin particularly so... I was given a fair price (via the internet) and the car I wanted was ready at the front door by the time I arrived. More

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Trustworthy Straightforward in answering questions. I hate buying a automobile, but these guys have it down pat. Don Scullen, the no BS salesman, never once Straightforward in answering questions. I hate buying a automobile, but these guys have it down pat. Don Scullen, the no BS salesman, never once tried to push the sale. Easier than buying a pair of shoes. The financing department was actually a pleasant experience I'm impressed! More

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Extremely pleasant experience My experience at Gateway Subaru was very welcoming, relaxed and pleasant, but very professional. My salesperson, Don Scullen, was extremely patient wh My experience at Gateway Subaru was very welcoming, relaxed and pleasant, but very professional. My salesperson, Don Scullen, was extremely patient while explaining all the features of the Forester, which were many. Everyone was considerate and friendly, and their attention to every detail builds loyalty. I would highly recommend Gateway Subaru. More

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Relaxed Atmosphere We studied data concerning safety, reliability and reviews and visited Gateway in order to get a feel for the dealership and look at the various model We studied data concerning safety, reliability and reviews and visited Gateway in order to get a feel for the dealership and look at the various models. Following our visit we spoke with individuals who owned Subaru vehicles. We then obtained comparative pricing via the internet, Gateway was not a participant in one of the pricing lists yet they were competitive with the other dealerships that were a long distance from our home. During the interim we had decided on the vehicle package and returned to Gateway placed our order for the vehicle. The vehicle was to be delivered while we were on vacation not a problem with Gateway they would hold the vehicle. In conclusion, this transaction was stress free, the prices for the options were presented and with our vehicle the options are few. This purchase was hands down the most pleasurable we have ever done with a automotive dealership. More

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No pressure throughout the buying experience I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On Wednesday afternoon , I went there to discuss with a salesperson, (Don Scullen) and my daughter came down to look at the car. We found out she was to short for it. Don then showed us another vehicle, a crossover SUV, my wife and I wanted safety as the most important feature, we found that vehicle. We went in and started talking about what I wanted to spend and I really couldn't go above. I said I had to leave for work and he said ok, and I left. He didn't pressure me to stay or get my phone number and that was that. I came back the next day after doing research that night before (Kelley Blue Book) and we worked on the deal. Two times with him and the sales manager and we got it done, once again, no pressure. Drove off the lot in two hours all done, the best buying experience for me ever. More

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Best experience we have had purchasing a new vehicle! We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to a We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to answer any and all questions and the lack of pressure were instrumental in our ultimate decision to purchase from Gateway. It took 3 visits, and multiple test drives of both the Forester and Outback before we choose the 2017 Forester. Don was patient and pleasant throughout the process. He even made the negotiation process simple and enjoyable. For our next vehicle we will return to Gateway!! More

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Amazing service! Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent custom Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent customer service! More

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Easy overall exprience Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery proce Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery process was also quick and efficient. More

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Great customer service from start to finish! From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the car buying process to the end. He was very knowledgeable, took time to answer all of my questions and was quick to respond by email. The process could not have gone smoother. I will definitely recommend this dealership to friends and family. I am very happy with my new Crosstrek! Thank you! More

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