Don Scullen | Page 11

No pressure throughout the buying experience I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On Wednesday afternoon , I went there to discuss with a salesperson, (Don Scullen) and my daughter came down to look at the car. We found out she was to short for it. Don then showed us another vehicle, a crossover SUV, my wife and I wanted safety as the most important feature, we found that vehicle. We went in and started talking about what I wanted to spend and I really couldn't go above. I said I had to leave for work and he said ok, and I left. He didn't pressure me to stay or get my phone number and that was that. I came back the next day after doing research that night before (Kelley Blue Book) and we worked on the deal. Two times with him and the sales manager and we got it done, once again, no pressure. Drove off the lot in two hours all done, the best buying experience for me ever. More

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Best experience we have had purchasing a new vehicle! We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to a We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to answer any and all questions and the lack of pressure were instrumental in our ultimate decision to purchase from Gateway. It took 3 visits, and multiple test drives of both the Forester and Outback before we choose the 2017 Forester. Don was patient and pleasant throughout the process. He even made the negotiation process simple and enjoyable. For our next vehicle we will return to Gateway!! More

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Amazing service! Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent custom Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent customer service! More

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Easy overall exprience Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery proce Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery process was also quick and efficient. More

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Great customer service from start to finish! From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the car buying process to the end. He was very knowledgeable, took time to answer all of my questions and was quick to respond by email. The process could not have gone smoother. I will definitely recommend this dealership to friends and family. I am very happy with my new Crosstrek! Thank you! More

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The BEST Subaru dealership I've ever worked with! I went into Gateway knowing exactly what I wanted and knew I would have to order it. They offered to just order if for me but I wanted to meet the peo I went into Gateway knowing exactly what I wanted and knew I would have to order it. They offered to just order if for me but I wanted to meet the people that I would be dealing with so I made the trip down from central Delaware to Gateway. I met with Don Scullen, he is very friendly, knowledgeable and gave me the best deal hands down. I didn't even feel the need to negotiate the initial price I was given. I waited for my car since it was custom ordered and I was kept informed throughout the entire process. I was very pleased with the overall experience at Gateway Subaru, I think it is great that they support local car enthusiasts and as long as I'm in this area there is no other Subaru dealership that will be getting any business from us. If you live within a couple hundred miles of Gateway and you're looking at a Subaru, make the drive! You'll be glad you did! More

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Great Dealership Just bought a new Forester from Gateway...had used dealership in past for routine maintenance on our older Subaru. We were very impressed with their Just bought a new Forester from Gateway...had used dealership in past for routine maintenance on our older Subaru. We were very impressed with their Service Department and the overall feel of the business...employees appeared happy, were helpful and the areas were clean and well lit. Thus we worked with a salesman there to select and acquire our new vehicle. An overall pleasant experience! Don, our salesman, was excellent. He knew his product, answered all questions and gave an honest opinion about some of my concerns. I am disabled and multiple trips to the dealership would have been difficult....so Don was great about calls and emails to facilitate my selection and purchase. More

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Top notch concierge level service Don Scullen and and Renee the finance manager worked as a team to put my family in a New Subaru Outback at an exceptional price. Don was very accommo Don Scullen and and Renee the finance manager worked as a team to put my family in a New Subaru Outback at an exceptional price. Don was very accommodating in helping my family find the right car at the right price with all the options to meet our needs. Through the process he never once seemed pushy or attempted to steer us towards something that did not match our priorities. Don even came to a competitor dealership to pick my family and I up to close the deal with Gateway. Renee was very genuine and honest in helping get us the best financing to meet my families budget. She even helped to improve my families total credit picture and helped me understand the benefits of a product to help protect our new car from the bump, bruises, and stains that come along with toting a four year old and six year old. Thanks Don and Renee More

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Excelent salesmanship Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email shows they care about the customer. More

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Outstanding Service Don, Wendy and Renee were absolutely amazing! They were extremely patient with my husband and I and made our car buying experiences pleasurable. We co Don, Wendy and Renee were absolutely amazing! They were extremely patient with my husband and I and made our car buying experiences pleasurable. We couldn't be more thrilled with out 2011 Chevy Equinox and 2012 Subaru Legacy. More

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