Don Simms
Don Simms at Ciocca Subaru of Pleasantville
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Don Simms | Page 3

Service Manager

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Don Simms

August 14, 2023

Dealership Rating
Employee Rating

Excellent service from the Ciocca Subaru of Pleasantville, the car buying experience was very good. More

by GAVINARNOLD081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 06, 2023

Dealership Rating
Employee Rating

This is the best dealership ever . So Courteous, respectful and professional . I was treated so well ,And they did a great job working on my car . Highly recommend them to friends and More

by Sfrascatore 720
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Doug Flitcroft , Do not know their names ,but the service dept. desk person was super nice and respectful . He let you know exactly what was going on with your car . All

Aug 11, 2023

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 04, 2023

Dealership Rating
Employee Rating

Visit for my 6 month service at this dealers Service Dept. The greeting area is indoors out of any bad weather. A huge plus for this dealership! Greeted by a very polite young man who already knew my na More

by iflyifr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Rodriguez

Aug 11, 2023

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 01, 2023

Dealership Rating
Employee Rating

Nick was very informative, answering all of my questions and was patient with me through my decision making process. He was friendly without being pushy. He communicated well while I was there but also upo More

by JENNLMASSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Nicholas McDonald , I worked with someone else in finance who also was kind, attentive and thorough in the car buying process.

Aug 15, 2023

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 29, 2023

Dealership Rating
Employee Rating

Excellent customer service. The dealership provided me with a vehicle to assist with the repairs. Thank you very much. More

by LISAIRVIOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Ciocca Subaru of Pleasantville responded

Thank you for the great review LISAIRVIOLINO! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 24, 2023

Dealership Rating
Employee Rating

Awesome service, the Mechanic Bill is the best and does awesome work and only want him to work on my car More

by HEUSERWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, HEUSERWILLIAM! We're always here to help if anything else comes up!

July 02, 2023

Dealership Rating
Employee Rating

My happiness there one objective proven over and over again alway checking if there's anything else they can do to make my car me happy high recommend service department More

by Dan hopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale , Tom Bekete

Jul 05, 2023

Ciocca Subaru of Pleasantville responded

Dan, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

June 29, 2023

Dealership Rating
Employee Rating

Service department is excellent They are efficient and informative Estimates are provided and a heads up about what to expect going forward. Always a Great Experience More

by geokyle3128
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Ciocca Subaru of Pleasantville responded

Thank you for the great review, geokyle3128! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 28, 2023

Dealership Rating
Employee Rating

The service is always excellent. My 2012 Subaru needed the 190,000 mile checkup. I received a call to make an appointment. That showed wonderful service. Thank you More

by BARBARA.ALSTON31
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Ciocca Subaru of Pleasantville responded

Barbara, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 26, 2023

Dealership Rating
Employee Rating

The team was very professional and performed services on my Subaru in a timely manner! Was very happy with the work and the overall experience More

by Vvonhart
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle

Jun 28, 2023

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Vvonhart! We're always here to help if anything else comes up!

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