I have done a lot of jobs and careers in my life and selling cars is one of them and I have been doing that for almost two decades. Royal is the only Dealership I have worked for. I enjoy working at Royal because our primary focus is the customer. Each employee here work together as a team to serve the customer. I have the best customers in the world. I have a relationship with them deeper than just a business transaction . . . I consider them all friends. Most of my customers have purchased multiple vehicles from me . . . I am a dad and granddad . . . and I can honestly say relationships both with family and friends is one of the things that makes life meaningful and significant.
Read moreIndustry Experience
28 yrs, 4 mos
29 Reviews
Write a Review29 Reviews of Don Thomas
November 12, 2018
Royal... the only dealership I'll ever use! My experience with Royal is the best I have ever had! Paul Lee is my forever go to man for all automotive needs! His knowledge, expertise, integrity, My experience with Royal is the best I have ever had! Paul Lee is my forever go to man for all automotive needs! His knowledge, expertise, integrity, diligence and character exceeded my expectations. I never thought I could actually have a "good experience" buying a car (not something I enjoy doing... my old car died so I had no choice.. was dreading the whole experience). However, the interaction with the people at Royal was pleasant and completely stress free. I was 100% satisfied when I drove my new car home that day! Paul Lee, Aaron Hawk and Don Thomas made me feel like I was their most important customer that day. Their primary goal was to meet my needs and ensure that I was a satisfied customer. Royal Auto has my complete allegiance! More
Other Employees Tagged: Paul Lee, Aaron Hawk
April 19, 2018
Outstanding experience! An outstanding sales experience deserving 5 stars plus! My wife and I were trading in two cars because we were downsizing. Thanks to Chris Booker for An outstanding sales experience deserving 5 stars plus! My wife and I were trading in two cars because we were downsizing. Thanks to Chris Booker for showing us a great 2018 Buick Encore from Royal Automotive and explaining all the details about the vehicle. A big thank you to Jennifer Mills, Manager for making this a smooth and wonderful experience. Thanks to our good friend Don Thomas for his help with this purchase and past purchases with Royal Automotive. Royal Automotive is the best! More
Other Employees Tagged: Jennifer Mills , Chris Booker
January 19, 2018
Dependable and smooth car buying experience. I have bought two cars from Don Thomas, salesman, and he is consistently super helpful and thorough. Aaron Hawk in the financing department was really I have bought two cars from Don Thomas, salesman, and he is consistently super helpful and thorough. Aaron Hawk in the financing department was really helpful as well. I would recommend that anyone interested in a VW visit Royal Automotive. More
Other Employees Tagged: Aaron Hawk
January 08, 2018
Excellent experience. After searching for the right vehicle we found Don at Royal Automotive. The entire staff was polite and helpful. Don was very knowledge about the ve After searching for the right vehicle we found Don at Royal Automotive. The entire staff was polite and helpful. Don was very knowledge about the vehicle we were looking at and eager to meet our needs and expectations. I hate buying cars but this was a very enjoyable experience and I would do it again. More
Other Employees Tagged: Aaron Hawk
December 05, 2017
Great experience Don has a great personality and is very professional. We felt absolutely no pressure buying the vehicle we purchased. It was without a doubt the best Don has a great personality and is very professional. We felt absolutely no pressure buying the vehicle we purchased. It was without a doubt the best experience buying a vehicle that I have ever had (this was our 8th car). I would not hesitate to look for him next time I need a car. More
November 19, 2017
Perfect!! Thank you so much for every thing! Don and royal made my first car buying experience so wonderful! I’m so greatful they were able to get me in my new Thank you so much for every thing! Don and royal made my first car buying experience so wonderful! I’m so greatful they were able to get me in my new car!! I’m looking forward to working with him again! More
Other Employees Tagged: Aaron Hawk
November 11, 2017
Thank You!! Thank you Don and the Royal VW Team for making the purchase of my new Tiguan effortless... Great price! Great vehicle. I absolutely love it! Don w Thank you Don and the Royal VW Team for making the purchase of my new Tiguan effortless... Great price! Great vehicle. I absolutely love it! Don was very personable, professional and knowledgeable. A great experience with no pressure! More
November 06, 2017
Excellent Experience...Twice! Don Thomas has guided me through the purchase of 2 vehicles in the past year and each time he made the entire process "hassle-free" from start to fini Don Thomas has guided me through the purchase of 2 vehicles in the past year and each time he made the entire process "hassle-free" from start to finish. He has always been so helpful and provided the information I needed to help in my decision to purchase. I would highly recommend Don and Royal Automotive to anyone in the market for a vehicle! More
Other Employees Tagged: Sammy Campisi
November 03, 2017
Great experience Don helped my husband and I purchase a new Tiguan. I had found the vehicle online, and he answered all questions we had after he gave us a chance to t Don helped my husband and I purchase a new Tiguan. I had found the vehicle online, and he answered all questions we had after he gave us a chance to test drive it. Don was very knowledgeable and friendly. It was our first time leasing, but he made us feel very comfortable! I’m looking forward to buying more vehicles at Royal. More
October 26, 2017
VW Atlas Don and others at Royal were exceptional! We had a short timeline as we had to travel several hundred miles that day. Don made it happen! Don and others at Royal were exceptional! We had a short timeline as we had to travel several hundred miles that day. Don made it happen! More
Other Employees Tagged: Aaron Hawk