Don Thomas | Page 3

Incredibly Helpful This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experi This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experience. More

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Nine vehicles purchased from Don Thomas Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he sa Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he says he's going to do. He always follows up with me after the sale to make sure I am satisfied with the vehicle and with the dealership's services. When you come into the dealership to meet with Don, you are treated like a guest instead of a visitor. I live four hours away, but when I'm in Birmingham, I always make time to stop by and see him because he's such a pleasure to talk to. When you are looking for a friend in the car business, you need to stop by and see Don Thomas. You can't have a better friend than Don. I have recommended him to several of my friends who have also purchased cars from him. More

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Excellent Experience I highly recommend Don Thomas at Royal Automotive. Out of all of the car-buying experiences I've had over the years, I can honestly say that working w I highly recommend Don Thomas at Royal Automotive. Out of all of the car-buying experiences I've had over the years, I can honestly say that working with Don at Royal Automotive was the most pleasant I've had by far! I appreciate Don's kindness and patience with me as I asked countless questions for two months before I finally purchased my 2014 Volkswagen Routan. Don undoubtedly went the "extra mile" for me and because of that, he has earned a customer for life! More

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Last and Previous Exeperiences at Royal I have bought my last 3 cars at Royal VW. Don Thomas has always made the experience great. He patiently helps over come any problems, questions and co I have bought my last 3 cars at Royal VW. Don Thomas has always made the experience great. He patiently helps over come any problems, questions and concerns. As I’m an experienced buyer, they sell the way I want to be sold. He also proactively completes all the details after the sale. I wouldn’t hesitate to continue to work with Royal VW and Don Thomas. More

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Don makes the car buying experience enjoyable! Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with y Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with you to be sure it's what you want and get you a good deal. It's like meeting a friend, catching up and leaving feeling good about the car and the deal. Don always returns calls and emails and keeps you informed of what is happening with your request and or process. We have another car that comes off lease in May and we will be back to work with Don for our next vehicle. Don goes way beyond just being your sales person, it's like you know he is there for you, almost as if he is on your side and got your back, More

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Don Thomas is the best! Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volks Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volkswagen in 2004. Over the 13 years I have both leased and purchased several Volkswagens from Don. He has on more than one occasion had a car delivered to me 4 hours from his dealership so that it would be convenient for me. Don is very easy to communicate with and makes the chore of car shopping a pleasure! More

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Always goes above and beyond Don is great, through the years I have leased and purchased cars with his help. He always goes above and beyond to make sure you are happy and have a Don is great, through the years I have leased and purchased cars with his help. He always goes above and beyond to make sure you are happy and have a great experience. Anytime I have questions about my car, I call Don and he is always friendly and available to help. Even though we now have a Volkswagen dealership in my town, I will still be going to see Don for my next Volkswagen purchase. More

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Great experience Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, b Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, because I live in Montgomery. He even offered to drop off the car for me in Montgomery so my wife wouldn't have to drive me. Really cool dude. Sales manager Larry also great. Had a very good experience. More

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Great experience Great service. I am a first time car buyer and Don made the experience easy. He helped me find the right Tiguan and I was able to set up a test drive Great service. I am a first time car buyer and Don made the experience easy. He helped me find the right Tiguan and I was able to set up a test drive easily thru email. He gave me plenty of information on the vehicle and answered all my questions. I would recommend him to anyone who is wanting to purchase a vehicle. If I purchase another VW it will be through him. More

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