Donald Duncan | Page 2

Easy and Trust Worthy I have been getting my last two Ford Edges serviced by MapleCrest Ford. They have been very accommodating, easy to deal with and trust worthy. I dri I have been getting my last two Ford Edges serviced by MapleCrest Ford. They have been very accommodating, easy to deal with and trust worthy. I drive 30,000 miles a year, so I service my vehicles often. When it came time to purchase a new vehicle I was hoping to buy from MapleCrest. James was very easy to deal with, communicated great and had a very competitive price. I would recommend MapleCrest to anyone that is interested in a new car purchase. More

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Outstanding delivery / tech review 2018 Ford Flex Rich Colazzo did an outstanding job taking our order and delivering our new 2018 Flex, which we absolutely love. Great ride, really nice features thr Rich Colazzo did an outstanding job taking our order and delivering our new 2018 Flex, which we absolutely love. Great ride, really nice features throughout, inside and out. Best road vehicle we have ever owned. During our initial sales consultation, Rodrigo Filipe, the Sales Manager, came over to introduce himself and to reinforce the commitment Maplecrest has not only in the sales process, but in the subsequent service experience as well. Rich did an exceptionally nice job explaining the extensive technology that is available with this vehicle and spent over an hour going over the many features. We highly recommend Maplecrest Ford as a "destination dealership," that is to say it would be worth a drive to buy your vehicle here and also to have it serviced here. I have now purchased 3 vehicles at Maplecrest and have all of them expertly serviced by their Service Department. This is an outstanding dealership in every respect. More

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a truly great car buying experience!! The staff at Maplecrest Ford in Mendham is so nice, they spend all the time you need to answer questions, and they never pressure you. It's a totally The staff at Maplecrest Ford in Mendham is so nice, they spend all the time you need to answer questions, and they never pressure you. It's a totally different experience than at any other dealership, and you feel the difference the minute you walk in the door. I buy and service all my vehicles there, and I'm always completely satisfied. More

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2014 F150 James and the entire staff ia a pleasure to deal with! Tom, Dave and Duncan have been a pleasure to work with as well over the years. This is our 7 v James and the entire staff ia a pleasure to deal with! Tom, Dave and Duncan have been a pleasure to work with as well over the years. This is our 7 vehicle purchased thru Maplecrest. More

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Always a Please to Work with the Mendham from Sales to Serv I honestly felt when I randomly stopped into the Mendham Dealership in 2010 is was a good feeling. Sales and Service is beyond expectations on all le I honestly felt when I randomly stopped into the Mendham Dealership in 2010 is was a good feeling. Sales and Service is beyond expectations on all levels. My Salesman James is a Class act professionally and personally. He should be commended for his hard work and due diligence. James always takes the extra step and has made my car buying experiences nothing less than EXCELLENT!!!! Thank You James I would also like to recognize Jim Kane in Service for always doing the right thing and Jerry in the shop. I have purchased many new cars in the past 40 plus years and had many good service experiences and some not so good. Jim and his Team also have taken the experience to the next level.... Tom Giordano should be VERY, VERY proud of his staff...Thank You also to Rodrigo and the Mendham Ford Team!!! Looking forward to my next car experience... Respectfully, Rich Catania More

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Buying a car every other year for my family and myself - Charlie is second to none in professionalism and dedication to customer. I went shopping for a hard to find Taurus Limited - Charlie found it in PA a Charlie is second to none in professionalism and dedication to customer. I went shopping for a hard to find Taurus Limited - Charlie found it in PA and everything else went very smooth - it is a pleasure to enter and do business here - Tom Giordano you have an excellent operation! will come back even though you are 25 miles away from my place! More

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I visited a few area dealerships to test drive and purchase a new car. I have to say I was underwhelmed with the service at many we went to, either feeling like they did not take me as a serious purc purchase a new car. I have to say I was underwhelmed with the service at many we went to, either feeling like they did not take me as a serious purchasing customer or they were trying to upsell ,me on models or features I was not interested in. Maplecrest was different. The customer service from Brian McHugh, my Sales Consultant was great. He was easy to work with, friendly and professional. From Sales to Service everyone was equally friendly and professional. They were thorough in explaining everything and prompt at responding to any questions or concerns I had during the purchase and after acquiring my new car. I would (and have) highly recommend Maplecrest and Brian if you are looking for a new or used car. More

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We have been customers of Maplecrest for about 7 years now & have always had an exceptional customer service experience. They are professional, courteous and very accommodating. I was recently in an accid now & have always had an exceptional customer service experience. They are professional, courteous and very accommodating. I was recently in an accident, and my Edge was totaled. I loved that truck. Charlie and team made it so easy to select a new Edge. The selection, financing and delivery were really made very smooth, quickly & efficiently. I also want to add that I got another Edge because I feel the truck saved my life in this accident. We would highly recommend Maplecrest Ford & Charlie to everyone! More

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The staff at Maplecrest made my purchase of a Ford Edge Sport very easy and pleasant. Their interest in putting me in the right vehicle without any games was the perfect experience. Mickey in sales was v Sport very easy and pleasant. Their interest in putting me in the right vehicle without any games was the perfect experience. Mickey in sales was very helpful and professional; Matt made the financing paperwork go by quickly while doing a good job explaining the terms and conditions; and, Rodrigo and Don took special interest in putting me in my new car and instilled confidence in my decision to go with Maplecrest. I would highly recommend this dealership. More

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I initially went to Malouf Ford on Rt 1 to address an issue I was having with my Ford remote start unit. Malouf told me that the repairs would not be covered by any of the warranties I had on my vehicle issue I was having with my Ford remote start unit. Malouf told me that the repairs would not be covered by any of the warranties I had on my vehicle (Remote start has life time warranty, Vehicle had extended service plan). Upon taking my vehicle to my original Maplecrest Ford dealership and talking with Don Duncan, it was determined that my repairs were in fact covered by the warranty. This saved me fully $130! Don was extremely helpful in getting my vehicle service done properly. In addition, Don helped me get my car in a quick manner after dealing with several lease-to-purchase issues. I would highly recommend Maplecrest Ford to any person planning to purchase a vehicle! Thanks so much for your help! More

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