564 Reviews
Write a Review564 Reviews of Donald Mast
July 28, 2021
First time at Walker. Given the current shortage of workers everywhere, I assumed it would be at least several days before my vehicle was even looked at. I went as far as to secure a rental car for the workers everywhere, I assumed it would be at least several days before my vehicle was even looked at. I went as far as to secure a rental car for the entire week out of caution. Not only was my Explorer processed right away, it was diagnosed, fixed, and had time for an air/fuel induction service (scheduled maintenance), ALL IN ABOUT 24 HOURS. I received the phone call, assuming it was just a courtesy update, and was surprised to hear my vehicle would be ready later that afternoon. Also, Donnie stepped in for the advisor originally assigned to me (as he was out sick) and was extremely helpful, friendly, and professional. Can't say enough about this first experience at Walker's service department. Thank you very much and see you soon (but not too soon!). More
July 28, 2021
Clean and efficient. Good personal service. Don Mast is Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. More
July 25, 2021
Always am always provided great service at a good price! I was seen in time and it was not a long wait. Everything was completed that I needed to have done. I was seen in time and it was not a long wait. Everything was completed that I needed to have done. More
Other Employees Tagged: Mike Murray
July 25, 2021
Great service ! Minimal wait town. Excellent prices. Best Ford dealership in this area! Don is A +++! I will be bringing my Mustang GT back for service in the future! Ford dealership in this area! Don is A +++! I will be bringing my Mustang GT back for service in the future! More
July 24, 2021
Fair, set expectations easy to work with. I like taking my vehicle here because the staff is knowledgeable and I feel confident that things are being fixed at a fair price my vehicle here because the staff is knowledgeable and I feel confident that things are being fixed at a fair price More
July 22, 2021
Don Mast is well informed and did a great job of explaining what was involved in checking and resolving issues I was having with sync and auto off electronics. He gave me a good time estimate, a explaining what was involved in checking and resolving issues I was having with sync and auto off electronics. He gave me a good time estimate, and informed me by phone when service staff told him what they found and what my choices were. Best service I’ve had in recent memory. More
July 20, 2021
Friendly and courteous staff very knowledgeable looked up my vin # told me everything my van needed in reference to ford's recall program , parts were ordered appointment was made and job got done , 5 stars my vin # told me everything my van needed in reference to ford's recall program , parts were ordered appointment was made and job got done , 5 stars More

