Donald Parfitt

They damaged the vehicle and did not have a trained diesel mechanic to fix the problems they created. We had to take to another Ford Dealership so they could diagnose and repair problems created by Bo diesel mechanic to fix the problems they created. We had to take to another Ford Dealership so they could diagnose and repair problems created by Bowditch. Very disappointing. This is the 4 or 5 bad experience we have experienced with Bowditch Ford in the past 12 months More

by NONE25 Verified Customer Verified Customer

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Donnie was very well informed! I was very happy with my car buying experience! I would recommend Bowditch to anyone looking to buy a car! I was very happy with my car buying experience! I would recommend Bowditch to anyone looking to buy a car! More

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I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my work there because of their service. More

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First time purchasing a vehicle from this dealership. Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you More

by Lee Chapman Verified Customer Verified Customer

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We have been going to Bowditch Ford for decades for our vehicles and services. We are Bowditch People and that pretty much sums it up. vehicles and services. We are Bowditch People and that pretty much sums it up. More

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My salesman, Donnie Parfitt was a good person and a good salesman. He is one of the best I’ve ever dealt with. Donnie P. went over above to help me pre-and post sale! Kelsey Jordan, the sales manager was salesman. He is one of the best I’ve ever dealt with. Donnie P. went over above to help me pre-and post sale! Kelsey Jordan, the sales manager was also very pleasant. Watch out though for the finance person Do some research before you finance the car and the cost of warranties so you know going in what to expect cost wise, service wise, warranty, wise. This may be true for most finance people because my impression is this is where the dealership can make a lot of profit on selling extended warranties, maintenance plans, etc., and financing your vehicle. When I researched and found that the price I paid for the warranties was extravagant. I called her and tried to cancel, or negotiate. She told me the only way I could do that was drive the 24 hours to go there in person and either negotiate or cancel face-to-face on the premises. I thought this was very odd and I called Ford and they told me no that she could cancel, without me driving there. I also asked my salesman Donnie anb it and he voluntarily stepped in and fixed it for me! So initially I was going to negotiate with Bowditch, but since she treated me so poorly after my purchase, I just decided to cancel with her altogether and buy the extended warranties elsewhere. More

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Quick as usual. Very friendly and helpful staff. Very easy to work with. Always a pleasure. Very friendly and helpful staff. Very easy to work with. Always a pleasure. More

by We5doeppes Verified Customer Verified Customer

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Everyone was helpful and kind. Made the ease of service that much better. Thank you! Made the ease of service that much better. Thank you! More

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The purchase of my Mustang went flawlessly! Everything went smoothly, was explained in an easy to understand manner and the staff, especially my salesman, Donnie were outstanding! I could not b Everything went smoothly, was explained in an easy to understand manner and the staff, especially my salesman, Donnie were outstanding! I could not be happier! More

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Outstanding service and very fast and efficient! Donnie and the whole team were amazing to work with! Donnie and the whole team were amazing to work with! More

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