Donna Houlahan | Page 7

Professional, efficient service with knowledgeable staff. Quick turnaround, transparent communication, and quality repairs, no complaints Quick turnaround, transparent communication, and quality repairs, no complaints More

by Person Verified Customer Verified Customer

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Ordered a part and was told by person in parts I would be notified when it arrived. Was never notified and after couple of weeks I happened to come by and found out it was there! Also was told procedure in s notified when it arrived. Was never notified and after couple of weeks I happened to come by and found out it was there! Also was told procedure in service would take about an hour when was actually closer to three! Otherwise everyone was very nice. More

by Gator.doc Verified Customer Verified Customer

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Do not take your car to Parks for repair! I have been taking my car to them for service for years but the new management team is horrible and they have implemented a system that is a rip off! I have been taking my car to them for service for years but the new management team is horrible and they have implemented a system that is a rip off! Take note that their most recent reviews are terrible and have been since they have been under new management. These people charge almost $300 to evaluate and determine your issue and they don't take it off when your vehicle is serviced. Even if it's an issue related to their repair work, they will still charge you. They are dishonest and don't keep their word to resolve issues and provide some simblance of good customer service. When I complained to the service manager and the GM, she told me she would investigate my issue and get back to me. Well, she lied. She nor the GM has responded. I don't trust these people and I will not take my car back to them and if you know like I know, you would not take your car to them either. More

by GLENDA-RUSSELL Verified Customer Verified Customer

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It’s definitely closer to me so that helps me out a lots thank goodness thank goodness More

by williewade63 Verified Customer Verified Customer

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I have always been treated well here. Polite, respectful, helpful. I would recommend you folks Polite, respectful, helpful. I would recommend you folks More

by bertiegirl1955 Verified Customer Verified Customer

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I've always had a great, easy and professional time working with Parks Ford in Gainesville working with Parks Ford in Gainesville More

by JESSE.FLORIAN Verified Customer Verified Customer

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Very professional, respectful, always informative. I never feel pressure to buy anything when I am there. I never feel pressure to buy anything when I am there. More

by jeasica.martinez Verified Customer Verified Customer

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I have been interacting with the service department for weeks. I have called 3-4 times to speak with someone about the status of my Santa Fe. I never heard back from any service manager despite leaving m weeks. I have called 3-4 times to speak with someone about the status of my Santa Fe. I never heard back from any service manager despite leaving multiple messages. I donated my car and ended up purchasing a Toyota. Part of my decision to not buy a Hyundai was because of my terrible experience interacting with the service department. More

by JSTAHL10 Verified Customer Verified Customer

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Did what they said needed to be done And got it done To make it right To make it right More

by Mrini Verified Customer Verified Customer

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Really bad customer services! Don’t do business here, stake all my can to Santafe ford in Alachua! Don’t do business here, stake all my can to Santafe ford in Alachua! More

by peredadaniel23 Verified Customer Verified Customer

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