Donna Houlahan | Page 8

I delt with DONNA in Hyundai service department she was thorough and answer my questions with knowledge . Also she followed thru with ever aspect of service to me with great efficency. It was a pleasure wo thorough and answer my questions with knowledge . Also she followed thru with ever aspect of service to me with great efficency. It was a pleasure working with her. The icing on the cake was that she said the car would be ready at a certain time and it was waiting for me when I arrived. Definitely an asset to the department. More

by dee654 Verified Customer Verified Customer

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This dealership is busy and has had challenges in the service department but they continue to improve. The service manager does a very good job and strives for good customer service. service department but they continue to improve. The service manager does a very good job and strives for good customer service. More

by evrsostanton Verified Customer Verified Customer

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Bill is always been a great service advisor I would highly recommend him to any of my friends and the dealership highly recommend him to any of my friends and the dealership More

by eddie145789 Verified Customer Verified Customer

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I thank GOD FOR HAVING A WONDERFUL PERSON LIKE Donnie to be my service tech and my service was great she keep me in form on what was going on the whole time thanks be my service tech and my service was great she keep me in form on what was going on the whole time thanks More

by Momj0 Verified Customer Verified Customer

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Customer service used to top notch, and is not good now and could use improvement. and could use improvement. More

by mzdonna.db12 Verified Customer Verified Customer

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Excellent service department. Friendly staff. Always willing to help get our vehicles back on the road. Friendly staff. Always willing to help get our vehicles back on the road. More

by Dplank43 Verified Customer Verified Customer

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Kept my car 4 days to install a thermostat. Service advisor promised car would be ready Friday, then Saturday. She never called to advise me the car wasn’t ready. I had to call her and she was Service advisor promised car would be ready Friday, then Saturday. She never called to advise me the car wasn’t ready. I had to call her and she was very hard to reach and did not return my calls. When I called Saturday I was told the car wouldn’t be ready until Monday. I sent an email to the manager of the dealership detailing my very poor experience but I have heard nothing from him. I really like my Hyundai but will never purchase one again because of my experience with the service department. More

by PMAY0911 Verified Customer Verified Customer

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Customer service was professional. Understood what my car needs and fixed it within my time frame. Understood what my car needs and fixed it within my time frame. More

by k_holbrook2000 Verified Customer Verified Customer

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What I really like about Bill, he will explain, in words I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. More

by jocyndawright Verified Customer Verified Customer

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