Donna McClearn | Page 54

Great service Patrick and donna did a great job. Very responsive to all questions. Patrick kept in contact with me via text message for a week which was convenient Patrick and donna did a great job. Very responsive to all questions. Patrick kept in contact with me via text message for a week which was convenient for me. Answered all questions about vehicles. Donna explained financing very thoroughly. Love my new car!! Thanks More

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Charlie and Donna were great! Charlie was extremely responsive and took great care of us. Donna was very friendly and efficient. They are a great team and I would strongly recomm Charlie was extremely responsive and took great care of us. Donna was very friendly and efficient. They are a great team and I would strongly recommend them to family and friends! Thanks for making a stressful experience enjoyable! More

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Disappointed Did some online shopping before I came to the lot so I knew what I wanted. Jake came out and greeted me and we went for a test drive. I purchased a 20 Did some online shopping before I came to the lot so I knew what I wanted. Jake came out and greeted me and we went for a test drive. I purchased a 2015 Ford Fusion that night and said I would pick up the next day. I was excited to pick up my car and some friends came with me. As I got to Schoepps, I walked inside and was told Jake had left and another man helped me. He found the key and pointed to my car and said Congratulations......ok..I won't lie I was a little disappointed. I go to the car and the plastic mats weren't switched out with the real mats. I found those in the trunk. Then I started up the car and the car was nearly on empty. So I walked inside and expressed that the car needed gas. The two salesman said they would take care of that...and they did. They were very helpful. While I was waiting for my car...with my friends I looked in the showroom and Jake was standing in there talking to another co-worker and I feel confident he knew I was out there because he looked in my direction. I was told he went home. I am really disappointed and upset at the severe lack of details and customer service from Jake. More

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Most enjoyable car buying experience My sales guy Charlie was not like any other car sales man I had ever felt with in the past hE was super knowledgeable and not out to "just make the sa My sales guy Charlie was not like any other car sales man I had ever felt with in the past hE was super knowledgeable and not out to "just make the sale" he really put my need first when it came to financing, paperwork and most valuable my time. I was driving my new car in under two hours all said and done!!! Thank you Charlie and Donna More

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Happy evening! I really loved how hard Donna and Patrick worked with me and my credit (which is less than ideal) to get me into a car that was more than I expected. I really loved how hard Donna and Patrick worked with me and my credit (which is less than ideal) to get me into a car that was more than I expected. Thank you guys so much! More

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Comfortable experience We were very pleased with the service we received at Schoepp. We never felt that we were being forced into a decision, and Patrick gave us plenty of t We were very pleased with the service we received at Schoepp. We never felt that we were being forced into a decision, and Patrick gave us plenty of time to talk over our decision. He was also very knowledgeable about the stock, and was able to help us compare and contrast features of different cars. Our overall experience was enjoyable and we would recommend Patrick and Schoepp Motors. More

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Quick and Easy I contacted Patrick through the dealership website and he returned my email VERY quickly - I stopped in the next day to look at the car I was interest I contacted Patrick through the dealership website and he returned my email VERY quickly - I stopped in the next day to look at the car I was interested in and Patrick was very accommodating and helpful. After the test drive we talked over some preliminary numbers on the value of my trade-in. After explaining that I wanted my wife to see the car before making a decision, there was no pressure whatsoever. After my wife had seen and driven the vehicle, we simply stated what our offer was and said that we didn't want to waste a lot of time if we weren't able to make the deal. Patrick wrote up our offer and took it to the Manager and I assume that he went to bat for us, since the offer was accepted! All in all, I feel that Patrick did a great job for us and couldn't have been more helpful or easy to work with. I would highly recommend that you visit him if you're in the market for a quality used car. After the deal was done, Donna McClearn made the paperwork/financing go quicker than I've ever experienced in any prior purchase of a new or used vehicle. I was literally driving the new car away approximately 1 hour after I arrived at the dealership!! More

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Great deal! Patrick did an awesome job for me! I was in the market for a Tacoma and when I found the one I wanted most, he was able to make a great deal and get m Patrick did an awesome job for me! I was in the market for a Tacoma and when I found the one I wanted most, he was able to make a great deal and get me driving home in it that night. He didn't play any of those games that you hear about and was fair and quick. It felt good to go to a place that treats you so well with a staff that wants the best for you! More

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The light at the end of the tunnel I have made some credit mistakes in the past that have prevented me from getting into my "dream car". Despite other dealers turning me away or requiri I have made some credit mistakes in the past that have prevented me from getting into my "dream car". Despite other dealers turning me away or requiring that I have a cosigner. And after checking the BBB rating on other dealerships I made the choice to come to Schoepp Motors to see if they could help me. Patrick made it possible for me to get into a reliable and affordable car (My Honda Accord was on its last leg). Coming to Schoepp Motors I was treated fairly, promptly, and like I mattered. I drove home in a Chrysler 300 that very same day! I am extremely grateful for this second chance that Schoepp Motors has given me and cannot thank them enough! I am in LOVE with my new car and highly recommend them to anyone who is in search of a new car. More

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Great experience. I went in to just take a look at a few trucks I had seen on their website. Tony Vant went on a test drive with me. He was knowledgable and friendly. T I went in to just take a look at a few trucks I had seen on their website. Tony Vant went on a test drive with me. He was knowledgable and friendly. Then I talked with Doug Schoepp and he gave me a deal I couldn't refuse. Drove home that day in a great truck. Overall, great experience. More

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