Donna McClearn | Page 62

Over the Phone purchase sight unseen. He was skeptical at first but I wanted the car, and trusted him it was in good shape and ready to pick up sight unseen. A day after I placed my depos He was skeptical at first but I wanted the car, and trusted him it was in good shape and ready to pick up sight unseen. A day after I placed my deposit I drove 1.5 hours to pick up the 2014 Camaro 1LE. Although his shift had ended, he had everything ready to go for when I got there. Easy transaction, and will consider again the next time I'm looking. More

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A great car-buying experience! I am an unabashed hater of all things car-salesmen. I hate the haggling, lack of transparency and just about everything that accompanies typical car s I am an unabashed hater of all things car-salesmen. I hate the haggling, lack of transparency and just about everything that accompanies typical car salesmen and have had many, many experiences with what I would call downright jerks (and unpleasant memories of my family members having the same experiences). This was such a totally different experience from what I have been used to expecting. I saw the car I was interested in listed online without any photographs. I had emailed the dealership just wondering if any photos could be posted. Patrick was pretty prompt in texting some photos of the vehicle (I think this might have even been after-hours) to help me make my car-buying decision. What I appreciated most about everything was the transparency of it all, several times I was reassured of the total price of the vehicle up front with no tricks/gotchas. The vehicle was priced fairly and reasonably. I drove five and a half hours from Iowa (eleven hours total) and along the way questioned if I was wasting my time or if any gimmicks would be pulled last minute. I was very, very happy with how honest, fair, simple and transparent the whole process and experience was. Would definitely recommend this dealership to friends/family. Thanks again! More

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Matt was GRRREEEEAT Matt Moll was awesome. I cme into the shop just to get a diagnosis for my truck that was 11 years old. As i waited for the diagnosis to complete i wa Matt Moll was awesome. I cme into the shop just to get a diagnosis for my truck that was 11 years old. As i waited for the diagnosis to complete i walked around the show room and met Matt. I wind up purchasing a new car. Matt helpedwith with keeping my payments at a great price range in addition, he listened and gave me a car very close to my dream car(couldnt get the dream car and stay within my montly budget). I am very happy and feel very secure with my decisions. What a great place..Donna also put in a lot of work to ensure that my monthly payments were relatively low, couldnt complain, Schoepp Motors definately hires qualified, people/business oriented folks. WOULD HIGHLY RECOMMEND GOING TO SCHOEPP MOTORS. More

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Great experience Matt was a pleasure to work with. He was thorough and provided me with every byte of information I needed. Donna was professional and thoroughly expla Matt was a pleasure to work with. He was thorough and provided me with every byte of information I needed. Donna was professional and thoroughly explained all the paperwork. More

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Great service Patrick and donna did a great job. Very responsive to all questions. Patrick kept in contact with me via text message for a week which was convenient Patrick and donna did a great job. Very responsive to all questions. Patrick kept in contact with me via text message for a week which was convenient for me. Answered all questions about vehicles. Donna explained financing very thoroughly. Love my new car!! Thanks More

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Charlie and Donna were great! Charlie was extremely responsive and took great care of us. Donna was very friendly and efficient. They are a great team and I would strongly recomm Charlie was extremely responsive and took great care of us. Donna was very friendly and efficient. They are a great team and I would strongly recommend them to family and friends! Thanks for making a stressful experience enjoyable! More

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Most enjoyable car buying experience My sales guy Charlie was not like any other car sales man I had ever felt with in the past hE was super knowledgeable and not out to "just make the sa My sales guy Charlie was not like any other car sales man I had ever felt with in the past hE was super knowledgeable and not out to "just make the sale" he really put my need first when it came to financing, paperwork and most valuable my time. I was driving my new car in under two hours all said and done!!! Thank you Charlie and Donna More

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Disappointed Did some online shopping before I came to the lot so I knew what I wanted. Jake came out and greeted me and we went for a test drive. I purchased a 20 Did some online shopping before I came to the lot so I knew what I wanted. Jake came out and greeted me and we went for a test drive. I purchased a 2015 Ford Fusion that night and said I would pick up the next day. I was excited to pick up my car and some friends came with me. As I got to Schoepps, I walked inside and was told Jake had left and another man helped me. He found the key and pointed to my car and said Congratulations......ok..I won't lie I was a little disappointed. I go to the car and the plastic mats weren't switched out with the real mats. I found those in the trunk. Then I started up the car and the car was nearly on empty. So I walked inside and expressed that the car needed gas. The two salesman said they would take care of that...and they did. They were very helpful. While I was waiting for my car...with my friends I looked in the showroom and Jake was standing in there talking to another co-worker and I feel confident he knew I was out there because he looked in my direction. I was told he went home. I am really disappointed and upset at the severe lack of details and customer service from Jake. More

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Happy evening! I really loved how hard Donna and Patrick worked with me and my credit (which is less than ideal) to get me into a car that was more than I expected. I really loved how hard Donna and Patrick worked with me and my credit (which is less than ideal) to get me into a car that was more than I expected. Thank you guys so much! More

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Comfortable experience We were very pleased with the service we received at Schoepp. We never felt that we were being forced into a decision, and Patrick gave us plenty of t We were very pleased with the service we received at Schoepp. We never felt that we were being forced into a decision, and Patrick gave us plenty of time to talk over our decision. He was also very knowledgeable about the stock, and was able to help us compare and contrast features of different cars. Our overall experience was enjoyable and we would recommend Patrick and Schoepp Motors. More

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