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Donnie Paige
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411 Reviews
411 Reviews
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411 Reviews of Donnie Paige
November 09, 2018
Had car for 6+ wks, did three things to finally fix problem Was consistently told that I would get a call to update me on what was happening, never did. I always had to call or email to get updated. Was told Was consistently told that I would get a call to update me on what was happening, never did. I always had to call or email to get updated. Was told three times that the car would be ready a certain day and it wasn't and didn't receive a call. They had my car for over 6 weeks to finally get problem fixed. Had parts on critical back order. Service people were nice enough, but just don't say you're going to call and then don't. More
by My2Zumas
Verified CustomerOther Employees Tagged: Dan Ditmars
Helpful 
October 24, 2018
Thank to the whole Handa Honda team! Mr. John Singleton is, beside a very kind person, highly technical and sale qualified person, he is a special specialist. Also, as I am for a long tim Mr. John Singleton is, beside a very kind person, highly technical and sale qualified person, he is a special specialist. Also, as I am for a long time customer of this Honda dealer, I really want to applaud and congratulate for their professionalism, knowledges and great way to communicate with us, their customers, Mr. William Bradley Product Specialist, Mr. Bob Hajjar, General Sales Manager, Mr. Eric Swindell, Sales Manager, Mr. Bob Donnie, Service Manager, Mr. Ed Neale, Product Specialist, Ms. Laura Parent, Service Advisor and the whole team. I wish the best of the best to all, be there for as long as possible with our GOD , Jesus Christ, help! Sincerely, Luminitza Haplau More
by LUMINITZA
Other Employees Tagged: Bill Bradley , Bob Hajjar, Ed Neale, Laura Parent , John Singleton, Eric Swindell
October 04, 2018
Overpriced service I would never have expected to pay over $1200 for brakes! $750 for labor? I will definitely be looking elsewhere for service in the future. I would never have expected to pay over $1200 for brakes! $750 for labor? I will definitely be looking elsewhere for service in the future. More
by Nancy and Ralph
Other Employees Tagged: Kevin Delay
September 29, 2018
Service Excellent customer service, no hassles, and I got what I wanted for my car. 10/10. I would recommend this location for servicing your vehicle. Excellent customer service, no hassles, and I got what I wanted for my car. 10/10. I would recommend this location for servicing your vehicle. More
by Turbo
September 24, 2018
Great Service The service team at Honda Barn continues to be great. They always give me a number of informed options when available and help stead me in the right d The service team at Honda Barn continues to be great. They always give me a number of informed options when available and help stead me in the right direction on maiming Honda Pilot. More
by RELRAYESS
Other Employees Tagged: Harry Cummings, Kevin Delay
September 20, 2018
Honest reliable and very professional Went in for a brake inspection knowing where things stood on my maintenance records. They were honest, fair, and professional. Offered up shuttle serv Went in for a brake inspection knowing where things stood on my maintenance records. They were honest, fair, and professional. Offered up shuttle service while my car was being worked on. Very pleased with the results. More
by traceytuttle31
Other Employees Tagged: Sheila Haas
September 19, 2018
Confusing and botched service I called to schedule a 105,000 mile service after looking at the Honda flyer. I wanted an oil change and any other maintenance that was due. I have a I called to schedule a 105,000 mile service after looking at the Honda flyer. I wanted an oil change and any other maintenance that was due. I have a 2012 4 cylinder Civic with 109,000 miles. When I called, I was told I needed a valve adjustment and spark plug replacement. I assumed that was part of the regular service, without looking at the description more closely. The worker gave me a 1:30 appt. for the following Monday 9/17 and said it would take a couple of hours. Late Saturday I got a voicemail informing me that the engine needed to be cold, so I would need to drop it off Sunday eve. or Monday morning. I dropped it off Sunday. Monday, I got a call saying that a bolt had broken and would need to be specially ordered. The car would therefore not be ready until sometime Tuesday. I picked up the car Tuesday afternoon, drove away, and realized the oil hadn’t gotten changed. I called and was told that I had requested the valve and spark plug work, not an oil change. So, $725 later, I still did not get all the services listed and got services that are not listed as needed for a Civic. I did speak with Donnie Paige, who was identified as the manager (but not listed as such below), who was pleasant and offered a free and quick oil change, but I was still confused as whether the valve and spark plug work were even recommended for a Civic. Also, I still need all the other services listed under 105,000 Mile Service, as far as I know. More
by Chris
Other Employees Tagged: Laura Parent
September 17, 2018
Oil change and rear brakes Good service as always. Wouldn’t mind if they would offer a “hands on” quote to show you what they found (if the customer is interested) Good service as always. Wouldn’t mind if they would offer a “hands on” quote to show you what they found (if the customer is interested) More
by jaydraper0
August 03, 2018
Great service Discovered headlight was out, called for appt and gave me the option of same day service but explained there'd be a wait or next day. I appreciated h Discovered headlight was out, called for appt and gave me the option of same day service but explained there'd be a wait or next day. I appreciated honesty. service next day was quick and efficient. I heard noise on way there and they checked that out as well giving me a quote prior so no surprises. great folks to deal with. More
by KGARDNER4
Other Employees Tagged: Eileen Barry, Kevin Delay
July 06, 2018
Efficient Diagnosed the problem, fixed it , and were flexible with the pick up.I purchased this vehicle at Honda Barn a few years ago. Since then the service de Diagnosed the problem, fixed it , and were flexible with the pick up.I purchased this vehicle at Honda Barn a few years ago. Since then the service department has been very friendly and professional. More
by jlesage5
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