Donovan Wallace
Donovan Wallace at Royal Kia
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Donovan Wallace | Page 2

Sales/Leasing Consultant

Royal Kia

4333 E Speedway Blvd
Tucson, AZ 85712

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5.0
48 Reviews

United States Air Force Veteran, here to help with your car buying experience. Working to make sure your time spent is informative, stress free, and fun!!

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English English

5.0

48 Reviews

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48 Reviews of Donovan Wallace

January 04, 2024

Dealership Rating
Employee Rating

Steve was very nice, helpful, tried to be informative while being respectful of my time. More

by Channasnyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo , Steven Saul

Jan 08, 2024

Royal Kia responded

Thank you for leaving us this great review! I am very happy to hear that Steve could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 18, 2023

Dealership Rating
Employee Rating

Great customer service. Very helpful and patient. Above and beyond what I would expect from a salesman More

by jazdad33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Royal Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 06, 2023

Dealership Rating
Employee Rating

Very professional and straightforward. Had a good time here and got a good offer on my trade in. More

by wellscolton7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Dec 06, 2023

Royal Kia responded

Colton, we really appreciate you taking the time to leave us this feedback! I'm so happy to hear that our team was able to get you the perfect deal to fit your needs. Royal Kia looks forward to seeing you again for your next service appointment! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 29, 2023

Dealership Rating
Employee Rating

Salesman & Sales Mgr were easy to work with and knowledgeable about the vehicle I was purchasing. Financing process and documentation process were seamless and straightforward. Truly a simple buyin More

by Gordon1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Blake

Dec 01, 2023

Royal Kia responded

Thank you Gordon, I love hearing from happy customers. I know that buying a vehicle is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 21, 2023

Dealership Rating
Employee Rating

Great Customer Service at this dealership! Thank you, Keith, for getting in touch and following up by email. Thanks very much, Donovan, for following up with us when we visited Royal Kia in p More

by Judy
Recommend Dealer
Yes

Other Employees Tagged: Keith Jones , Paul?

Nov 28, 2023

Royal Kia responded

Judy, I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 21, 2023

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Employee Rating

It was a pleasure working with the professionals at Royal. Everyone was prepared and helpful answering all our questions. No surprises an overall great experience. I would recommend them to anyone. More

by merlene13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isis Brown , Marisela Garcia

Nov 28, 2023

Royal Kia responded

Thank you so much for taking the time to share your feedback with us, Merlene! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 18, 2023

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This dealership took great care of us when we needed to find a car. I would recommend then to anyone. More

by cynsnerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Jones

Nov 22, 2023

Royal Kia responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 16, 2023

Dealership Rating
Employee Rating

I have bought 19 cars from the Royal Family. Donovan Wallace, was amazing. He is professional, caring, and listens. What more do you want in a Salesperson. Beto and Asher the Managers are beyond More

by richard.samuels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Royal Kia responded

Richard, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Nov 20, 2023

richard.samuels responded

Always an absolute pleasure dealing with the Royal Family!

November 11, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. Donovan took time to show us everything in the car and answer any questions. We never felt pressured or rushed. More

by CSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo , Ethan Blake

Nov 14, 2023

Royal Kia responded

Thanks for your outstanding review! I'm very happy to hear that Donovan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 04, 2023

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Employee Rating

I came in after a total loss unfortunately. The royal staff including Donovan and Ethan were able to help me find an amazing vehicle that was in my budget, and got me a lower interest rate than More

by rachel202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Ethan Blake

Nov 07, 2023

Royal Kia responded

Congratulations on your recent purchase, Rachel! At Royal Kia, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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