Donte Brown | Page 2

The people I dealt with at Ferguson were friendly, helpful and very willing to help in any way they could. We had problems getting my new car fixed so that my wife can get in and out of the vehicle. helpful and very willing to help in any way they could. We had problems getting my new car fixed so that my wife can get in and out of the vehicle. They did everything they could to come up with the best solution. They can't fix my wife's problems but they did their very best to help get the car right. I appreciate their help. More

by STMHPRET Verified Customer Verified Customer

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Always courteous and professional. I appreciate your service team. We have been with Ferguson for many years. They don’t disappoint. Thank you! I appreciate your service team. We have been with Ferguson for many years. They don’t disappoint. Thank you! More

by MOOREDAWN71 Verified Customer Verified Customer

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Not much in words, but let me tell you! I went through heck with the dealership down the street, after seven different trips.not very nice customer service, and they lied and had every excu I went through heck with the dealership down the street, after seven different trips.not very nice customer service, and they lied and had every excuse in the book. Took my truck to you folks, made an appointment, took truck in, met with Daniel and his top tech, they went through all the notes from the prior place, got things squared away, got us a brand new transmission, put it in, and installed it in less than a week. I have now had the chance to test-drive this thing for over 500 miles, and it has never run this well since the day I picked it up from Oklahoma with 39 miles on it. Customer service was excellent, they stood by what they said and did it in a xxxx of a lot faster time than I ever could have expected. Fantastic job." Special thanks to Daniel. "My father was the service manager for Daniel Chevrolet and Steve Johnson Pontiac back in the day. I grew up learning what service is about! "So nice to see these days"! Take care And thanks again, Christopher Paul AKA.Paully More

by CHRISTOPHER.PAUL Verified Customer Verified Customer

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Very pleasant to work with. Nice and friendly and very knowledgeable about the vehicles and trading in vehicle. Nice and friendly and very knowledgeable about the vehicles and trading in vehicle. More

by Nan5 Verified Customer Verified Customer

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We had a great experience with everyone. Joe McCoy was very helpful & easy to talk with. Joe McCoy was very helpful & easy to talk with. More

by MCDAISEY Verified Customer Verified Customer

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Great experience! The people at Ferguson know how to treat customers. I would definitely recommend Ferguson to anyone looking for a car. The people at Ferguson know how to treat customers. I would definitely recommend Ferguson to anyone looking for a car. More

by Etlewis83 Verified Customer Verified Customer

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Daniel is excellent to work with goes above and beyond for his clients, highly recommend him as the service provider for his clients, highly recommend him as the service provider More

by JESSESCOTT719 Verified Customer Verified Customer

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Great service, very friendly staff and very knowledgeable. Took our trade ins and we got a great deal on a New car. And it didn't take all day to complete the deal. knowledgeable. Took our trade ins and we got a great deal on a New car. And it didn't take all day to complete the deal. More

by vickirogers42 Verified Customer Verified Customer

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Great truck buying experience. The staff is friendly and knowledgeable. They made the buying experience seamless and fast. I would recommend the dealer to friends and family. The staff is friendly and knowledgeable. They made the buying experience seamless and fast. I would recommend the dealer to friends and family. More

by Chedhardy Verified Customer Verified Customer

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I bought a brand new GMC Denali 3500 and got an extend warranty and maintenance with it.. The staff starting off was great I came in they explained the fuel filter part was not included but the labor wasn warranty and maintenance with it.. The staff starting off was great I came in they explained the fuel filter part was not included but the labor wasn’t. Did not have problem they said truck is doing great. This last time they called and said I need a transmission update and warranty just ran out, and there is an oil leak and the idler arm and pitman arm is bad over 2 weeks and three phone calls ever time they called it was something else. They communicated well they called and add to the list regularly and let me know they weren’t done. I didn’t need it so I was fine it took two weeks I finally said enough and refused to have the arms and alignment done and I aprriciate GMC paying for half of the oil leak repair, but adding something when the called and not looking at it and comeback with a thorough inspection upfront seemed shady. I had an oil change around 3 months prior under warranty and maintenance and no problems 90 days later out of warranty and problems Sorry doesn’t seem honest either. Hopefully you look into it and see I never missed a maintenance check, I never denied anything like fuel filter isn’t covered since day one and buying the car was awesome as well. At the last oil change and through out the entire time the turbo they have tried wrapping and has made noise this last time out of warranty we can’t hear it. Unfortunately you lost my business. The update to the transmission did make it shift correctly. Thanks for that. More

by Bill Ellison Verified Customer Verified Customer

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