Dora Norman | Page 2
Customer Relations Coordinator
Heritage Honda Parkville
9213 Harford Rd
Baltimore, MD 21234
63 Reviews
Write a Review63 Reviews of Dora Norman
March 16, 2020
Great work as always from Heritage . I was happy with my service as always and Dora handled everything and got the work done i needed done in a timely and efficient manner. I was happy with my service as always and Dora handled everything and got the work done i needed done in a timely and efficient manner. More
March 02, 2020
Very helpful, friendly, courteous, and professional. Dropped vehicle off the night before using their drop box; very user friendly. Communication by them to keep me informed throughout the service visit Dropped vehicle off the night before using their drop box; very user friendly. Communication by them to keep me informed throughout the service visit was outstanding. More
February 24, 2020
The service and customer relations is awesome. I highly recommend Heritage for professionalism and high quality satisfaction to all of their customers. Dora Norman is one of my favorite service advisors. H recommend Heritage for professionalism and high quality satisfaction to all of their customers. Dora Norman is one of my favorite service advisors. Heritage Honda of Parkville is the Best More
Other Employees Tagged: Bill Maurath
February 15, 2020
Bought my second car in 2 years from Gary. Just doing an upgrade. Gary has always been easy and friendly not the pushy sales type. He listens to your needs and works to get you the best deal possible. I’ve upgrade. Gary has always been easy and friendly not the pushy sales type. He listens to your needs and works to get you the best deal possible. I’ve recommended friends and family to come purchase a car from Gary! More
Other Employees Tagged: Gary Burlage , Robert Lee
February 14, 2020
Easy to get an appointment , fast and reliable service , friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. More
January 31, 2020
There was a dashlight problem. It was diagnosed quickly and I was on my way. Dora Norman was fantastic!! The waiting seats were comfortable and the free wifi was a nice touch and I was on my way. Dora Norman was fantastic!! The waiting seats were comfortable and the free wifi was a nice touch More
Other Employees Tagged: Robert Lee
January 31, 2020
I had an exceptional experience with Honda Heritage. Don Nixdorff was patient and helpful with explaining everything, esp the electronics on my new CRV EX-L! Everyone was helpful and friendly, a great exper Nixdorff was patient and helpful with explaining everything, esp the electronics on my new CRV EX-L! Everyone was helpful and friendly, a great experience all round! More
Other Employees Tagged: Lee Charles, Don Nixdorff
January 25, 2020
Donna was excellent and very patient regarding the services i needed and was such a huge help. I really appreciate very much her assistance and efficiency. services i needed and was such a huge help. I really appreciate very much her assistance and efficiency. More
December 18, 2019
No trouble usually getting in for service. Brian Nobile is great mechanic. The check in with individuals, they are friendly and quickly take care of you is great mechanic. The check in with individuals, they are friendly and quickly take care of you More
Other Employees Tagged: Joe Nagel, Brian Nobile