Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dora Norman
Refer Me
Dora Norman | Page 3
Customer Relations Coordinator
Heritage Honda Parkville
9213 Harford Rd
Baltimore, MD 21234
63 Reviews
63 Reviews of Dora Norman
December 17, 2019
Great work done quickly and efficiently. Dora was great and helped me get the needed repairs done and helped save me money. She is very knowledgeable and very courteous. I highly recommend Dora was great and helped me get the needed repairs done and helped save me money. She is very knowledgeable and very courteous. I highly recommend her. More
by howardmd43
Other Employees Tagged: John Griffin
Helpful 
December 13, 2019
Prompt work - dropped our Honda Accord off at 2:30 PM. We needed a new starter - service tech called at 3:45 PM with diagnosis, and called again at 5:45 to tell me the vehicle was ready.. unreal. Good se We needed a new starter - service tech called at 3:45 PM with diagnosis, and called again at 5:45 to tell me the vehicle was ready.. unreal. Good service, friendly people, reasonably priced.. More
by Probillrt
Other Employees Tagged: Edward Jones
December 09, 2019
Courteous, helpful, friendly and knowledgeable. Worked hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. More
by Rick2
December 04, 2019
Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More
by Tony.was.the.best.serv.adv.ever
Other Employees Tagged: Steve Berman , Kimberly Brown, Tim Hardiek, Bill Maurath, Garrett Powell, Mark Sowder, Al Watts
December 03, 2019
Knowledgeable, efficient, professional, courteous, and prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. More
by fred_carter2111
November 29, 2019
The dealership was able to service me next day, before a holiday! Checkout was fast and Dora was kind and helpful! Wish my tire pressure was checked after the rotation and alignment, since when I got home I holiday! Checkout was fast and Dora was kind and helpful! Wish my tire pressure was checked after the rotation and alignment, since when I got home I had add more air the next day. Overall good experience. More
by CRVowner
November 17, 2019
I bought 4 cars here through the years. Excellent dealership and excellent service department. I would recommend this dealership to anyone looking for a Honda. They are the best! dealership and excellent service department. I would recommend this dealership to anyone looking for a Honda. They are the best! More
by Hopkins001
Other Employees Tagged: Rob Jacobson, Garrett Powell, Mark Sowder
November 14, 2019
Brought my car in for a service.Dora in the service Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job in customer service!! 10 STARS!! More
by AutumnLover
November 05, 2019
I had two of the best Ser/Dept people helping me with my car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! More
by Rashard02282008
Other Employees Tagged: Garrett Powell
October 22, 2019
Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer oriented and diligent in learning and addressing the customer’s concerns. More
by Walt
