Dora Recendiz

I am extremely disappointed in the management at Land Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the ad Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the advertised incentive was a 7-year/100,000-mile powertrain warranty included at no extra cost. After the sale, the General Manager refused to honor this agreement. Instead of providing the promised coverage, he attempted to charge me "dealer cost" for the warranty that was supposed to be included with the purchase. Despite bringing this to his attention and pointing out that the car was advertised with this backing, he refused to fix the situation. It is unacceptable for a premium dealership to lure customers in with high-value warranty promises and then attempt to upsell them on those same items after the fact. If you are looking for transparency and a dealership that honors its word, I suggest looking elsewhere. This is not the level of integrity I expected from Land Rover. More

by anisrauf Verified Customer Verified Customer

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Well and easy access, newer and nicely kept facility. Many displayed cars in the showroom. Many displayed cars in the showroom. More

by marek3325 Verified Customer Verified Customer

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The experience was the best I ever had sales manager introduced himself after our sales person. Mike took it upon himself to greet us right away. Mike was his prompt and his knowledge and words were hon introduced himself after our sales person. Mike took it upon himself to greet us right away. Mike was his prompt and his knowledge and words were honest. if other dealerships are like this one, my next car, I will shop first at a Bill Jacobs. and last of all pretty much everything I asked for pretty much got that’s a no-brainer. More

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We couldn't find the car we wanted locally, so we looked at Illinois dealers and JLR Hinsdale had the perfect match. Tawny made the buying process painless and we love the Defender! at Illinois dealers and JLR Hinsdale had the perfect match. Tawny made the buying process painless and we love the Defender! More

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I had the literal best car buying experience I've ever had, with the greatest deal I've ever had in my life, at this dealership. This is elite level of customer service, and Sam Dibashi is the single grea had, with the greatest deal I've ever had in my life, at this dealership. This is elite level of customer service, and Sam Dibashi is the single greatest car salesman I've ever met. I flew from California to Illinois just to purchase a vehicle, and I was incredibly impressed with how easy it was. Sam and his crew made me feel comfortable, and wasn't pushy at all with the transaction. I might fly back, just to purchase further vehicles. Thank you Sam!! More

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This is my second time purchasing a vehicle from Land Rover in Hinsdale. And Alan Vilma has been amazing every visit. He is Mr get the job done ! He patient and very professional. He great at his job and Rover in Hinsdale. And Alan Vilma has been amazing every visit. He is Mr get the job done ! He patient and very professional. He great at his job and he really cares about the customers and their best interest. I give Alan two thumbs up 👍🏾👍🏾 More

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I got the pleasure of meeting “sales guide” Alan, and I would say it was by far the best experience ever. would say it was by far the best experience ever. More

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My second car from here. Great dealer with the widest Land Rover selection in the Midwest. Even if other dealers have more cars (doubtful) the variance in configurations, c Great dealer with the widest Land Rover selection in the Midwest. Even if other dealers have more cars (doubtful) the variance in configurations, colors, options, etc is incredible here. More

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Very pleased with my experience at this dealership. Never felt pressured into doing anything and if I was unsure about something John would make sure to inform me as best as he could or get me all the Never felt pressured into doing anything and if I was unsure about something John would make sure to inform me as best as he could or get me all the information i needed to make an informed decision. No “mandatory” add ons is a huge plus and the whole staff is welcoming, respectful as well as patient. Dora (apologies if I spelled your name wrong) was very nice, supportive and helpful when it came to purchasing the vehicle I wanted, giving me all the information i needed to make the best financing decision possible. She also was able to get the percentage I needed to move forward with my purchase and stayed late all while being energetic. John stayed after hours as well both when I wanted to test drive the vehicle and after I purchased the vehicle to help with anything I needed. Bathrooms were clean, snack bar was full and overall one of the best dealerships I have been at. This won’t be my last purchase here and I will be recommending this dealership to friends family and coworkers. This is the kind of place you should be at when looking for a new or used vehicle. Thank you Jaguar Hinsdale for helping me get one of my dream cars. More

by tanner.kennedy Verified Customer Verified Customer

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Joe (my trusted service advisor) and Dan (my wonderful sales associate) always make me feel welcome and that my business is very much appreciated. sales associate) always make me feel welcome and that my business is very much appreciated. More

by peanut.b64 Verified Customer Verified Customer

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