Dora Sullivan
Dora Sullivan at Jerry's Chevrolet

Dora Sullivan

Customer Service Representative

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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7 Reviews
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7 Reviews

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7 Reviews of Dora Sullivan

September 30, 2025

Dealership Rating
Employee Rating

Personal parts replacement not mechanics replace parts because they cannot diagnose problem. Check engine light has been coming on since approximately 50,000 miles. Did GM recall 2 weeks later light comes More

by Tony_moro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: So aggravated do not remember service managers name

September 14, 2025

Dealership Rating
Employee Rating

I have been a customer at Jerry’s Cheverolet for many years and the service has always been excellent. Brandon is a very competent and knowledgeable customer service representative who is always exhibiti More

by wllwilli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2025

Dealership Rating
Employee Rating

Jerrys #1 Best in maryland for service and cars and Tyler is the Best service manager I been going there since 77 and woll not go anywhere else More

by mtb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Jerry's Chevrolet responded

Thank you for your glowing review of our service department and staff! We appreciate the kind words and look forward to continuing to help you receive the best service.

August 17, 2025

Dealership Rating
Employee Rating

Excellent service and excellent staff. I highly recommend having your vehicle serviced at Jerry Chevrolet. More

by monica61.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Steg , Collins

Aug 18, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2023

Dealership Rating
Employee Rating

Greetings, from start to finish. Terrific service. Brandon is great within customer service! Thank All! More

by dexterdaniel1919@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Phyllis K. , Stephen Prentice, Brennan Stewart, Brandon Spratley , Jake Forwood, Dave Reidt, Katie Renshaw, Hope Turner, Brandon

May 22, 2023

Jerry's Chevrolet responded

Thank you for providing such an outstanding review of our staff at Jerry's! We appreciate you for choosing Jerry's and look forward to seeing you on your next visit!

November 04, 2022

Dealership Rating
Employee Rating

Jerrys chevy and wendy and brenan and stephen are the best seevice i ever received at the best prices and work , recommend use jerrys for all service work for the best pricing and service work More

by mnrb9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2022

Jerry's Chevrolet responded

Thank you so much for taking the time to leave us such a stellar review!

July 13, 2022

Dealership Rating
Employee Rating

Jerry's engages in deceptive advertising. Mailer had bold price for oil change. Additions were in small print. Maybe this legal, but unethical. More

by Pissed off customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 14, 2022

Jerry's Chevrolet responded

We are sorry to see that you were not provided a more desirable outcome while visiting Jerry's Chevrolet. If you'd wish to speak about your experience and how we can improve our services, you are welcome to contact our Service Manager via email at whawkins@jerrysautogroup.com.

Jul 14, 2022

Pissed off customer responded

Stop your deceptive Advertising and send me a check for $12, the approximate difference between your boldly advertised price and the actual charge.

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