Doug Flitcroft
Doug Flitcroft at Ciocca Subaru of Pleasantville
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Doug Flitcroft | Page 3

Subaru Brand Specialist

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
80 Reviews

Hello, my name is Doug, I have been with Ciocca since January of 2021. Prior to joining the team at Ciocca I was in the Navy stationed in Virginia Beach. I was born in raised in South Jersey, graduated from Lower Cape May Regional High School in 2014 before joining the Navy. Currently still live in South Jersey, huge fan of anything outdoors and Philly sports teams.

Dealership Experience

3 yrs, 6 mos

4.8

80 Reviews

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80 Reviews of Doug Flitcroft

April 15, 2024

Dealership Rating
Employee Rating

The staff is friendly and helpful, going out of their way to help making the buying process relatively easy More

by mgom65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Joel Rodriguez , Tyler - the customer experience rep - 5 stars

Apr 17, 2024

Ciocca Subaru of Pleasantville responded

Hi mgom, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

April 05, 2024

Dealership Rating
Employee Rating

Great, easy. Service is always pleasant and prompt. Good dealership. Informative . I have no more words More

by LAURENPBERMAN
Recommend Dealer
Yes
Apr 05, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Lauren! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 12, 2024

Dealership Rating
Employee Rating

Fast and flawless customer service and they great you with a warm smile . They take care of all details about the car , And that makeso me feel comfortable moving forward with them in the future. More

by A.Bakerfile1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale

Mar 14, 2024

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 28, 2024

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Employee Rating

I would recommend our Sales associate Doug. He greeted us as we arrived to the dealership for the first time. He was always cheerful, followed through with all aspects of our decision making, More

by mhskypeds
Recommend Dealer
Yes
Jan 29, 2024

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

December 19, 2023

Dealership Rating
Employee Rating

Thanks to Doug and Nick for making my buying experience pleasant and stress free. Doug found me the exact car I wanted, and Nick was great with explaining the paperwork. This was Subaru #4 for me. More

by robert
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale

Dec 28, 2023

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

December 10, 2023

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This dealership is one of the best. George and all of the crew in service are great. Always have a smile, ready to help, know what they are talking about. Also, there is a great free More

by AL A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Nick DePasquale

Dec 12, 2023

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

December 04, 2023

Dealership Rating
Employee Rating

Santino has been a really big help from start to finish. He was very reasonable and great overall to work with when I had come in to check the car out. Hunter was also a great help and made sure to show me More

by JADEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

November 27, 2023

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Employee Rating

I have purchased vehicles for over 60 years and this is one of the best that I have felt with. More

by STOMARCH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Santino Botto

Nov 29, 2023

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 17, 2023

Dealership Rating
Employee Rating

The staff was pleasant & both of our cars were completed in no time. George asked us to have our cars washed & of course, we said yes. Thank You!! More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

November 08, 2023

Dealership Rating
Employee Rating

Fast response. Clean showroom. Friendly staff. Low pressure. Went through their add on pitches but I felt no pressure. Got me a better deal than pre-qualified one I More

by vilentsage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Cole Bloomer

Nov 08, 2023

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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