Dealership Experience
16 yrs, 8 mos
Industry Experience
31 yrs, 5 mos
Specialties & Trainings
Master Certified
112 Reviews
Write a Review112 Reviews of Doug Gerhardt
September 26, 2023
Not satisfied very unhappy after 23 years can't believe there act like this never going back again there act like this never going back again More
Other Employees Tagged: Bob Wallace
September 23, 2023
Never go anywhere else. Bought over 10 vehicles from here in my lifetime. And each service visit when needed is exceptional. Bought over 10 vehicles from here in my lifetime. And each service visit when needed is exceptional. More
Other Employees Tagged: Mack Gange, Suzanne Johnston, Robyn Brandl
September 20, 2023
Everyone at Karl Flammer was terrific and made the buying process quick and very smooth! process quick and very smooth! More
Other Employees Tagged: Suzanne Johnston
August 18, 2023
Chris,Doug and Suzanne were courteous, professional and thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend to others, thanks again. More
Other Employees Tagged: Suzanne Johnston , Chris Haddad
July 23, 2023
Have purchased 4 Edges since 2009. All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explai All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explain everything to us, and is available by phone anytime. My 2022 Edge ST is just awsome in every respect. Robyn Brandle is terrific, and takes what ever time necessary to answer my questions and explain what I can't figure out myself. More
Other Employees Tagged: Rob Bender, Steven Iacuone, Suzanne Johnston, Robyn Brandl
July 20, 2023
I had a great experience with everyone at the dealership with the exception of Steve in the finance department. I would have rated him at zero or less if I could. If it had not been for all the other good p with the exception of Steve in the finance department. I would have rated him at zero or less if I could. If it had not been for all the other good people there that I wanted to see earn their commissions for putting in the effort to earn my business I would have walked because of Steve. The words Pushy. Bully, As- Hole, Cocky come to mind and he really ruined what was one of my best experiences buying a vehicle. I would never want my wife or children to have to deal with this Jerk. He made assumptions about me and we all know when you do that you make an xxx out of you and me! Wanted to sell me a lifetime warranty on the power train that was included. Kept trying to sell me oil changes for the first year after I explained we are retired and don't drive enough to use the package he kept pushing. As well as one was included with the power train warranty during the first year. Why would I finance oil changes for 72 months to cover them for the first year of ownership? Its Idiotic! There's a saying a fool and his money are soon parted. If I couldn't afford to change the oil in my car and need to finance it I probably shouldn't own it. More
Other Employees Tagged: Mack Gange, Steven Iacuone, Robyn Brandl , Anthony in Parts and Brian in the detail shop both top notch 5 star
July 03, 2023
They’re better than some with warranty and packages but it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a bett it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a better deal or at least negotiate with the dealer. They claim to give used cars only half a tank of gas and I am not overly impressed with the work of the detailing department. Got it ready but could have cleaned it up more with an adequate level of elbow grease. Hope it gets better the longer we own the car and establish a relationship and expectations. Overall happy to have it and got the best deal out there for what the wife wanted. More
Other Employees Tagged: Suzanne Johnston , Armando Chirinos
June 17, 2023
Sales is great. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. More
Other Employees Tagged: Suzanne Johnston
June 09, 2023
Outstanding service overcame seemingly minor issues with professionalism. Will buy next car here definitely. Thank you! professionalism. Will buy next car here definitely. Thank you! More
Other Employees Tagged: Suzanne Johnston
May 24, 2023
Great people, nice family owned dealership. Honestly trying to help. If you know what you want experience will be even better. Honestly trying to help. If you know what you want experience will be even better. More
Other Employees Tagged: Suzanne Johnston