Doug Klenoshek | Page 5

Best car-buying experience I've had My previous car-buying experience with a Toyota dealership in the area was not a happy one. You know that feeling you get when you walk into a dealers My previous car-buying experience with a Toyota dealership in the area was not a happy one. You know that feeling you get when you walk into a dealership and feel like Wiley Coyote just locked his greedy eyes on the lone female who just walked in? I got a great car but a bad deal and several broken promises... So I did my homework before going to any dealership this time round. I wanted another Toyota because the safety features in my last one saved my life in a car wreck. I saw that Spitzer had good customer reviews. I checked out the competitor pricing and the terms of the Toyota cash-back rebate before visiting. I liked the fact that I wasn't getting constant emails and calls from Spitzer once I reached out via the website, just a text and a call when convenient. First observation: no hard-selling. No feeling that "we need to push this sale and move on". I was at the dealership for 3.5 hours and had all the time in the world to ask questions, do a test drive, etc. I had some unusual "asks" because of volunteer work I do and they found the options I needed within my budget, in a car color I love (those things count too). I was never pushed to move up-range and feel that if I had decided to move down-range, it wouldn't have been a problem. I concur with other reviewers about how this was a pleasant, no-stress experience. I love my RAV4. It's exactly what I needed. I also appreciate the lifetime free inspections and the free car washes that I'll try to remember to use occasionally. Buying a car isn't easy. It's a big investment for those of us who are not on 3-figure salaries, so it's nice not to feel you're in the paws of Wiley Coyote.... Other people's good reviews helped me end up at Spitzer and I totally recommend this dealership. More

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Good experience, very friendly staff. I would have given 5 stars but due to some issues,not by my sales rep, I had to wait a bit longer than we had planned on but treated very well and wou I would have given 5 stars but due to some issues,not by my sales rep, I had to wait a bit longer than we had planned on but treated very well and would definitely go back! More

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Quick We knew what we wanted. He showed us what we were interested in and quickly negotiated so my husband could get to work. The process was smooth. We knew what we wanted. He showed us what we were interested in and quickly negotiated so my husband could get to work. The process was smooth. More

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Pleasant Salesperson was very curtious and helpful.The sale was no pressure and fast.Showroom was clean.Everyone their asked if i needed anything or was helped Salesperson was very curtious and helpful.The sale was no pressure and fast.Showroom was clean.Everyone their asked if i needed anything or was helped. More

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Amazing service Great group of people! All very helpful and work very hard to make sure your accommodated. More specifically Doug K helped me purchase a vehicle that Great group of people! All very helpful and work very hard to make sure your accommodated. More specifically Doug K helped me purchase a vehicle that I am completely satisfied with. More

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Spritzer Toyota Sales experience I can’t say how grateful I am that we chose Spitzer Toyota in searching for a new vehicle. Doug Klenoshek was professional, Extremely knowledgeable I can’t say how grateful I am that we chose Spitzer Toyota in searching for a new vehicle. Doug Klenoshek was professional, Extremely knowledgeable about that cars we looked at to purchase. I will refer all my friends and coworkers to Doug. More

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Easy, friendly, fair I can’t say enough good things about Doug K., management, & the staff at Spitzer. Everyone I came into contact with was so friendly & helpful! The buy I can’t say enough good things about Doug K., management, & the staff at Spitzer. Everyone I came into contact with was so friendly & helpful! The buying process & experience was no nonsense & Doug went above & beyond to answer any & all questions in a timely manner. He doesn’t pressure you to buy & genuinely wants to make sure your car needs & wants are met. Doug also spent as much time as I needed talking over details & I’m grateful for his assistance, time & knowledge. Very happy customer here! I would highly recommended Spitzer & Doug K. to family & friends! More

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Fantastic! Very smooth process. Great service. Great service from start to finish. Doug Klenoshek was awesome. Very helpful and respectful throughout the entire process. Never felt as though we Great service from start to finish. Doug Klenoshek was awesome. Very helpful and respectful throughout the entire process. Never felt as though we were treated as customers but more like friends. We are definitely happy with our decision to renew our lease with Spitzer Toyota. More

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UNUSUALLY SMOOTH CAR BUYING EXPERIENCE! From now on I want to buy all of my vehicles from Doug Klenoshek! He made the process of buying a new vehicle smooth and easy! Even though he was ext From now on I want to buy all of my vehicles from Doug Klenoshek! He made the process of buying a new vehicle smooth and easy! Even though he was extremely busy that day, he made sure we were taking care of quickly. More

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No stress I got a email saying they could get me in a new vehicle at or about the same payment. They did exactly that ! Great experience I got a email saying they could get me in a new vehicle at or about the same payment. They did exactly that ! Great experience More

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