Doug Orton | Page 4

I brought my car in for routine oil, rotate and 55k mike check up. No noises or griding were present when I dropped it off. Matter of fact, NOTHING was wrong with my car. Afterwards, my car had a new gri check up. No noises or griding were present when I dropped it off. Matter of fact, NOTHING was wrong with my car. Afterwards, my car had a new grinding and noise at the differential that S.D. serviced. I appreciate S.D. honoring the "bulletin" out on my vehicle and taking it back in to fix it. Before I came to pick it up, I was made aware of a "new noise" and that a $300-400 fix for the idler pulley was recommended. When I arrived, I asked to be shown the noise and belt so I can keep an eye on it. The tech asked "didnt you watch the video?". I said yes, but couldn't hear anything. We walked to the vehicle and started it up. No noise was present. Ive had it back for a week now. There has yet to be a noise. Up until last week I have loved S.D. of Blair. This really didnt feel good at all. More

by kkruse0 Verified Customer Verified Customer

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My car had a hydraulic brake system do function and had to be towed. They were prompt, responsive, and very accommodating. to be towed. They were prompt, responsive, and very accommodating. More

by shawnah54 Verified Customer Verified Customer

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The oil chain was good. The main reason I went in was for a wheel bearing that I was told you’d be able to replace to only be told several hours later that you couldn’t and The main reason I went in was for a wheel bearing that I was told you’d be able to replace to only be told several hours later that you couldn’t and it would be dangerous to drive it. Don’t assure someone that asks that you can handle something when you can’t. More

by kentvergamini Verified Customer Verified Customer

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The service department at Sid Dillion’s is the best! !! They are why I always buy from Sid Dillion. !! They are why I always buy from Sid Dillion. More

by jenunger Verified Customer Verified Customer

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Staff fixed the A/C and few other things in a timely manner, displaying a friendly and professional attitude that really make me feel good. manner, displaying a friendly and professional attitude that really make me feel good. More

by ecortez4 Verified Customer Verified Customer

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service videos are a nice touch along with the extra communication they provide. Good suggestions but not worded as requirements for filters and alignments. communication they provide. Good suggestions but not worded as requirements for filters and alignments. More

by JDCLARK1 Verified Customer Verified Customer

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The service department was courteous and helpful and completed the work in a timely manner. completed the work in a timely manner. More

by CHEVYMC97 Verified Customer Verified Customer

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Great group of helpful and consistent staff. Communication is second to none. I have been a customer for 16yrs. Communication is second to none. I have been a customer for 16yrs. More

by JOEHBUSH Verified Customer Verified Customer

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This is a tough one to respond to. My truck was in the shop for too long because of parts availability. Also needing that much work on a truck with just 45k miles is disappointing. $5k My truck was in the shop for too long because of parts availability. Also needing that much work on a truck with just 45k miles is disappointing. $5k for emission system repair was hard to accept. This is a GM issue not a Dillon issue. That being said, Doug did a good job keeping me informed of progress and I appreciated the use of the loaner car while my truck was in the shop. More

by OBRIEN10 Verified Customer Verified Customer

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Sid Dillon in Blair is so helpful with my vehicle(s) service needs. They treats us like family. service needs. They treats us like family. More

by dgrove2016 Verified Customer Verified Customer

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