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Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 11

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
132 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

132 Reviews

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Dealership Experience

20 yrs, 7 mos

Industry Experience

50 yrs

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

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132 Reviews of Doug Phillips

August 16, 2020

Dealership Rating
Employee Rating

Doug Philips did an amazing job. Extremely happy with the service. He was fast and always ahead of our requirements. Had the car fixed and ready for pickup on time. More

by Siva
Recommend Dealer
Yes
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Aug 17, 2020

Westside Lexus responded

Thanks for the review, Siva! We are proud to have earned your business and glad to hear that Doug delivered such an excellent experience. Safe travels and we hope to see you back at Westside Lexus!

August 03, 2020

Dealership Rating
Employee Rating

I will recommend dealership to all of my family and friends. The customer service was exceptional! The experience was seamless!! I was more than pleased!! More

by TheHappyLexusDriver
Recommend Dealer
Yes
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Aug 03, 2020

Westside Lexus responded

We couldn't ask for better feedback! At Westside Lexus, customer service is our priority and I am so glad to see that our team worked hard to earn your business. Safe travels until your next visit!

June 20, 2020

Dealership Rating
Employee Rating

The easiest car buying experience we have ever done. Dealing with Westside was a lovely experience. Thank you to Shannon and Doug. We would most definitely come back. More

by srking424
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Shannon George

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Jun 22, 2020

Westside Lexus responded

Thank you for shopping at Westside Lexus. I'm so glad to hear that Shannon & Doug made the car buying experience such an enjoyable process. See you next time!

June 20, 2020

Dealership Rating
Employee Rating

My 1st vist and purchase Doug Phillips was very helpful and very patience. He was able to find me a very nice car within my budget My overall experience with Westside was very More

by blair.valdia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

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Jun 22, 2020

Westside Lexus responded

Blair, thanks for reviewing Westside Lexus! Doug & Christan will be so grateful to see your positive feedback. Enjoy your new ride! We look forward to working with you next time.

June 07, 2020

Dealership Rating
Employee Rating

I very much appreciate the efficient, knowledgeable,and personalized service, from Doug Phillips, Sales Manager, Christian Davidson, Lead Finance Manager, and Paul Rockett, Financial Services Manager. More

by johnbanister
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Christian Davidson

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Jun 09, 2020

Westside Lexus responded

Hi johnbanister! We pride ourselves on our customer service, so we are happy to hear that you were able to experience that with our team! Doug, Christian, and Paul will all be excited to hear your feedback. Thanks again for shopping with us at Westside Lexus.

June 02, 2020

Dealership Rating
Employee Rating

There is a reason I have purchased close 10 cars from Doug Phillips. He is the best in the business! Honest, dependable and knows what I am looking for! More

by DARRELLWOLFE75
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Christian Davidson

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Jun 04, 2020

Westside Lexus responded

Wow, what a spectacular review! If there is a gold star for car shopping, we think you've earned it! Thanks for choosing us! We are absolutely thrilled that Doug gave you another five-star experience! We are so glad to have you as a member of our Westside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

June 02, 2020

Dealership Rating
Employee Rating

Doug Phillips was great! He was patient and made the car buying experience a pleasant one! He made me a Lexus customer for life! I would recommend him to anyone wanting to enjoy the Lexus experience! More

by sfhamilton
Recommend Dealer
Yes
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Jun 04, 2020

Westside Lexus responded

Hi sfhamilton! We are so pleased that Doug took such great care of you, and got you into a vehicle you love! Buying a car doesn't have to be stressful and we are glad that we could provide a positive experience for you with your Lexus. Congratulations on your vehicle and thank you for being part of the Westside Lexus family.

May 13, 2020

Dealership Rating
Employee Rating

Great service with no hassle. The sales staff was extremely knowledgeable and prepared. I would highly recommended Doug Phillips to anyone interested in purchasing a Lexus. More

by melodyline
Recommend Dealer
Yes
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May 26, 2020

Westside Lexus responded

Hi melodyline! Doug is indeed a joy to work with, we are so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for choosing to shop with us and for being a part of the Westside Lexus family!

April 27, 2020

Dealership Rating
Employee Rating

We came in searching for a new vehicle, and met with Doug Phillips. He made our entire experience wonderful from start to finish! We will be back to buy another vehicle from Doug! I will send all my friends More

by COURTNEY.CLINIC
Recommend Dealer
Yes

Other Employees Tagged: Mike (finance) 5 star rating

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Apr 29, 2020

Westside Lexus responded

Hi COURTNEY.CLINIC! Thanks so much for sharing your wonderful experience with us! We couldn't agree more about Doug Phillips! He is wonderful to work with and we are very fortunate to have him as a member of our team. That you for shopping with us during this unprecedented time. Stay safe and well, Your Westside Lexus Team

March 17, 2020

Dealership Rating
Employee Rating

Beautiful dealership with great customer service. Easy buying process and Doug Phillips was a great salesman to work with. Finance was quick and easy and all paperwork was digital which was cool. More

by clay1006
Recommend Dealer
Yes
Report | Print
Mar 17, 2020

Westside Lexus responded

Thanks, Clay! Let us know if we can do anything else for you!

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