Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 10

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
132 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

132 Reviews

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Dealership Experience

20 yrs, 7 mos

Industry Experience

50 yrs

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

View more specialties & trainings

132 Reviews of Doug Phillips

November 29, 2020

Dealership Rating
Employee Rating

Excellent customer service. Doug Philip was fantastic. This is is my 5th purchase from this store and him. Great customer service and customer loyalty. Nadeem Anwar More

by NAAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Nov 30, 2020

Westside Lexus responded

Nadeem - We can't thank you enough for coming back to Westside Lexus to work with Doug for the fifth time. Thank you so much for your continued support! We hope your new vehicle is treating you well.

November 22, 2020

Dealership Rating
Employee Rating

Mr. Doug Phillips is a gem! I started with an message request thru their website and he kept me informed via email. He was responsive, informative and a wealth of information. Just an all around good gu More

by Camille Guida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: My finance agent. I don't remember his name, sadly.

Nov 23, 2020

Westside Lexus responded

Thank you, Camille, for leaving Westside Lexus a five-star review! I am happy to hear that Doug was so helpful and that you were able to purchase a vehicle that best suits your needs. Congrats and safe travels!

November 20, 2020

Dealership Rating
Employee Rating

Dough Philips was very attentive with excellent service.Very helpfully. Easy to talk to answer all my questions and never pressure me.Over all very impressed with everything that they offered.Defen More

by MAXRED22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Westside Lexus responded

Thank you for choosing Westside Lexus for your new vehicle! We are so happy to hear that Doug provided helpful service which earned your business. Enjoy your new ride, and we hope to see you again down the road.

November 10, 2020

Dealership Rating
Employee Rating

Best car buying experience I’ve ever experienced, hands down. No haggling, expert and knowledgeable sale people. This is my second buy from Westside and wouldn’t go anywhere else. More

by cadams1333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Danny Garza

Nov 10, 2020

Westside Lexus responded

Congratulations on your new vehicle! It means a lot to hear that you had such an exceptional purchase experience at Westside Lexus. We are proud to have earned your repeat business, and we hope to work with you again down the road!

November 01, 2020

Dealership Rating
Employee Rating

Westside like is Awesome! Everyone I worked with - Doug, Christian and Judy- were very professional, yet really down to earth. They made me feel comfortable and handled my purchase just as I requested More

by phenry2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2020

Westside Lexus responded

It makes us so happy to see this wonderful feedback about our team. We are delighted that Doug, Christian, and Judy made it easy for you to get into your new vehicle. Thank you so much for taking the drive out to see us at Westside Lexus! We appreciate your business and would love to see you for your first oil change.

October 31, 2020

Dealership Rating
Employee Rating

Everyone was very friendly, informative and helpful. I am very happy with my purchase and will recommend to others in the future. Many thanks to wveryone. More

by misscjlee
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones , Gonzo Jimenez, Anil

Nov 02, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business! We're pleased to hear that our team helped you purchase a vehicle that suits your needs. Congrats and safe travels!

October 11, 2020

Dealership Rating
Employee Rating

Great experience as always @ Westside! I enjoyed meeting and working with Doug Phillips who did a great job. I will recommend him and Westside to my family and friends! More

by JPatrickL3
Recommend Dealer
Yes
Oct 12, 2020

Westside Lexus responded

Thank you for posting about your experience with Doug at Westside Lexus. We're pleased to hear that you were taken care of and we look forward to working with you in the future!

September 28, 2020

Dealership Rating
Employee Rating

Was referred & given a tour by my nephew, Isaias Ponce. We were very impressed with the customer care in all depts. Highly recommend this dealership! More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaias Ponce , JT Teodoro

Sep 29, 2020

Westside Lexus responded

Hi Janie - thank you for reviewing Westside Lexus! I am glad to hear that Isaias impressed you during your visit. We hope that we get to work with you soon!

September 16, 2020

Dealership Rating
Employee Rating

Mr. Phillip's was great and I will highly recommend him Mr. Phillip's was great and I will highly recommend him to everyone. He sold me a nice car at a very good price. He said " It's not all about maki More

by Darrellloge@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Westside Lexus responded

Thank you so much for recommending Mr. Phillips! We are so happy to hear that you were able to drive home from Westside Lexus in the right car at the right price. Congratulations from our entire team! We are lucky to have you as a customer.

August 24, 2020

Dealership Rating
Employee Rating

I couldn’t be happier to have purchased my first Lexus from Westside Lexus!! I will recommend Westside Lexus to all of my friends and family. More

by Klivingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Aug 24, 2020

Westside Lexus responded

Congratulations on your new vehicle! We appreciate your support and hope to see you back at Westside Lexus next time!

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