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Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 3

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
98 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.8

98 Reviews

Write a Review

Dealership Experience

18 yrs, 5 mos

Industry Experience

47 yrs, 10 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

View more specialties & trainings

98 Reviews of Doug Phillips

December 31, 2022

Dealership Rating
Employee Rating

I received excellent service with doug he helped me from beginning to end, and was very honest and helpful in finding the right fit for me. More

by hsandoval323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jan 03, 2023

Westside Lexus responded

It makes our day to see this five-star review for Westside Lexus! Thank you for sharing your kind words for Doug. We wish you many fun miles in your new ride. Congrats!

December 13, 2022

Dealership Rating
Employee Rating

My experience was professional and excellent from Sales person to financing. Everything promised was delivered and I will return for my next car purchase. More

by kathy.hurst37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

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Dec 14, 2022

Westside Lexus responded

Kathy, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 30, 2022

Dealership Rating
Employee Rating

I’ve bought 6 used cars from Westside, all were reasonably priced. Everyone is kind and and helpful - even to a teacher. Doug Phillips is terrific!!! More

by grcarnes40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 01, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Doug and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 12, 2022

Dealership Rating
Employee Rating

Salesperson was very nice and helpful! Would recommend him again. Finance person could use some patience and be less condescending. Need warranty on used cars. More

by Vernetfeatherston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

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Jun 13, 2022

Westside Lexus responded

While we are glad to hear that you enjoyed working with our sales team, the rest of your review is disappointing to receive. It is our goal to deliver professional and accommodating service, and it is concerning that this was not better reflected in your financing experience. I assure you that this feedback will be addressed properly and with the right people so we can work towards improving in the future. Lastly, if there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

April 20, 2022

Dealership Rating
Employee Rating

Doug was amazing to work with. He kept us in the loop and updated along the whole process waiting for a new car. Worth the drive for us! Thanks Doug More

by KRISTEN03NT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 20, 2022

Westside Lexus responded

Kristen, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Doug. Drive safely, and we hope to see you back again at Westside Lexus!

April 10, 2022

Dealership Rating
Employee Rating

My sales representative Ms. MJ was Am awesome person . And Finance person I forgot his name but he is Vietnamese person such gif fearing person .we thank you all More

by Raji John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MJ Rizvi

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Apr 10, 2022

Westside Lexus responded

Raji, thanks so much for the 5-star review!

April 10, 2022

Dealership Rating
Employee Rating

Doug was great to work with. Top notch team from start to finish. Would definitely recommend. More

by rweaver823
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

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Apr 11, 2022

Westside Lexus responded

Thank you for the great review and kind words about Doug! We really appreciate it.

March 31, 2022

Dealership Rating
Employee Rating

Doug Phillips is a stand up guy! He was straight forward and made the experience painless. More

by sg3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Helpful
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Mar 31, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Doug and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back at Westside Lexus!

March 04, 2022

Dealership Rating
Employee Rating

This was the easiest deal I have ever done Buying and trading a car was a dream I couldn’t have been treated any better Thank you Doug you are a gentleman. More

by chrisbuchanjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

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Mar 04, 2022

Westside Lexus responded

We're thrilled to see that you had an excellent experience with our team. Thanks for giving Doug a shoutout!

March 02, 2022

Dealership Rating
Employee Rating

Great experience purchasing my new vehicle at Westside Lexus! I highly recommend this dealership to anyone! More

by JETGAL07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Mar 02, 2022

Westside Lexus responded

Congratulations on your new car! We are thrilled that you had such a positive experience with our team and we appreciate your feedback. Thank you from all of us at Westside Lexus!

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