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Doug Phillips

Overview Reviews (130) Inventory (775)

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Doug Phillips

Doug Phillips | Page 4

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

130 Reviews

4.9

130 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (130) Inventory (775)

Dealership Experience

20 yrs, 6 mos

Industry Experience

49 yrs, 11 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

Lexus Certified Delivery Specialist

Pacific Institute Facilitator School

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130 Reviews of Doug Phillips

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September 18, 2024

Dealership Rating

Employee Rating

Fast, friendly, knowledgeable service every time I shop here. The sales and finance department are the best in the business. here. The sales and finance department are the best in the business. More

by regarcia762

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Davidson, Sterling Sine , Dale McMullen

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Sep 19, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our sales and finance teams at Westside Lexus consistently provide top-notch service. We look forward to serving you again in the future!

August 07, 2024

Dealership Rating

Employee Rating

My experience at Westside Lexus was a pleasure. Doug Phillips went out of his way to make my car buying and delivery seamless. I would recommend anyone looking to purchase a used vehicle to ask for Doug Phillips went out of his way to make my car buying and delivery seamless. I would recommend anyone looking to purchase a used vehicle to ask for Doug. More

by w5abz

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Aug 07, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Doug made your car buying and delivery process seamless at Westside Lexus. We appreciate the recommendation and hope you're enjoying your new vehicle!

April 23, 2024

Dealership Rating

Employee Rating

This is a totally professional organization with employees who demonstrate excellent customer service/satisfaction attitudes, knowledge, and skills. I recommend them and will use them again in the employees who demonstrate excellent customer service/satisfaction attitudes, knowledge, and skills. I recommend them and will use them again in the future. More

by JOYMY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Nelson, Sterling Sine

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Apr 24, 2024 -

Westside Lexus responded

Joy, we're delighted to know that you had a positive experience with our team at Westside Lexus. Your recommendation means the world to us! We look forward to assisting you again in the future.

April 02, 2024

Dealership Rating

Employee Rating

very pleased with the service. Everyone was nice and got us what we wanted. Probably the best car shopping experience I have ever had. Everyone was nice and got us what we wanted. Probably the best car shopping experience I have ever had. More

by stephen.holder

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Davidson , Dale McMullen

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Apr 02, 2024 -

Westside Lexus responded

Stephen, we're delighted to know you had a top-notch car shopping experience at Westside Lexus. Thanks for the positive feedback and enjoy your new ride!

March 15, 2024

Dealership Rating

Employee Rating

We dealt with Doug Phillips long distance from Austin to buy a 2015 Lexus GX, using the shipping company for our GX that he recommended. The entire experience was professional and a breeze thanks to Doug. buy a 2015 Lexus GX, using the shipping company for our GX that he recommended. The entire experience was professional and a breeze thanks to Doug. Highly recommend. This car is exactly what we were looking for. More

by LRUPP0

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Mar 15, 2024 -

Westside Lexus responded

We're so glad to know that your long-distance purchase of the 2015 Lexus GX was a breeze with Doug and our team at Westside Lexus. We strive for professionalism and ease in all transactions, no matter where you are! Thanks for recommending us - enjoy your new ride!

March 04, 2024

Dealership Rating

Employee Rating

The salesman was honest and genuine. He understood that it is much better to make a long term customer than a quick buck. He understood that it is much better to make a long term customer than a quick buck. More

by cynrich97

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 04, 2024 -

Westside Lexus responded

We're so glad to know you had a positive experience with our sales team at Westside Lexus. We truly believe in building long-term relationships here, and we appreciate your recognition of that!

March 01, 2024

Dealership Rating

Employee Rating

We were recommended to Doug by a friend. Doug was very thorough and accommodating. He explained everything and showed us multiple vehicles and options. Overall, a very pleasant experienc Doug was very thorough and accommodating. He explained everything and showed us multiple vehicles and options. Overall, a very pleasant experience with no pressure! More

by charlesCED

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sterling Sine

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Mar 01, 2024 -

Westside Lexus responded

We're delighted to know that Doug was able to provide you with a thorough and pressure-free experience at Westside Lexus. We appreciate your feedback, thank you for choosing us!

February 15, 2024

Dealership Rating

Employee Rating

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by clark_courtright

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 15, 2024 -

Westside Lexus responded

Clark, thank you for your review of Westside Lexus! We appreciate the feedback and hope to serve you again in the future!

January 06, 2024

Dealership Rating

Employee Rating

Awesome experience for the first time ever, although buying a used car, no pressure whatsoever from Doug. buying a used car, no pressure whatsoever from Doug. More

by aval0n

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Wasaff

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Jan 08, 2024 -

Westside Lexus responded

We're glad to know your first experience with us at Westside Lexus was a positive one! It's great that Doug could assist you without any pressure. Thanks for choosing us and enjoy your new ride!

December 05, 2023

Dealership Rating

Employee Rating

Great dealership; presented the car very well and was very helpful and thorough through the entire process. very helpful and thorough through the entire process. More

by tristan vi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Chau

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Dec 06, 2023 -

Westside Lexus responded

We're glad to know you had a positive experience at Westside Lexus, Tristan! Our team is always here to provide thorough and helpful service. Thanks for the review, we appreciate it!

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