Doug Phillips | Page 5

Awesome experience for the first time ever, although buying a used car, no pressure whatsoever from Doug. buying a used car, no pressure whatsoever from Doug. More

by aval0n Verified Customer Verified Customer

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Great dealership; presented the car very well and was very helpful and thorough through the entire process. very helpful and thorough through the entire process. More

by tristan vi Verified Customer Verified Customer

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Doug Phillips was very knowlegeable about the ES 350. He explained everything about the car and the warranties. He explained everything about the car and the warranties. More

by MARINOLJ Verified Customer Verified Customer

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I spoke to the salesperson. He said he would get back with me. He never called. That was very disrespectful. He said he would get back with me. He never called. That was very disrespectful. More

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I have bought and sold many cars in the last 40 years. This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details of the car I was interested in and was able to answer all my questions. He was patient with both me and my wife as we debated between 2 different cars. We were taken car of by all! More

by ANTHDAV Verified Customer Verified Customer

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I called Westside Lexus to inquire about a used Car. Doug Phillips took the call and was very helpful in answering all of my questions and was able to tell me a lot of history about the car. Doug was no Doug Phillips took the call and was very helpful in answering all of my questions and was able to tell me a lot of history about the car. Doug was not able to be there when we came to drive it so he asked his colleague David Wasaff. Our experience with David was exceptional. He is knowledgeable, helpful, and funny. We enjoyed visiting with him and appreciated him working so hard to put me in my dream car. Thank you David and Doug. More

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Everyone is very helpful and love the customer service. There isn’t long wait, I went for my license plates, I was out of there in less than 10 minutes. There isn’t long wait, I went for my license plates, I was out of there in less than 10 minutes. More

by wisebrilliant_001 Verified Customer Verified Customer

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The dealer is clean and the sell service is very professional. I have not visited the shop yet so I can not tell about it. Thanks professional. I have not visited the shop yet so I can not tell about it. Thanks More

by mike-nguyen Verified Customer Verified Customer

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I give Doug FIVE STARS! !! He really gave a boost in my shopping experience for a Lexus. I almost gave up shopping for one, other dealers were a nightmare. The customer servi !! He really gave a boost in my shopping experience for a Lexus. I almost gave up shopping for one, other dealers were a nightmare. The customer service has really gone down, but Doug made the difference. I highly recommend Westside Lexus, go and ask for Doug. Phillips. More

by wisebrilliant_001 Verified Customer Verified Customer

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Doug Phillips is an excellent Sales Consultant! Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unhear Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unheard of! Thank you Doug and Sam for all of your assistance. I will recommend Westside Lexus to everyone. More

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