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Doug Ranzer

Overview Reviews (141)

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Doug Ranzer

Doug Ranzer | Page 8

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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5.0

141 Reviews

Overview Reviews (141)

Dealership Experience

7 yrs, 10 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English

5.0

141 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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141 Reviews of Doug Ranzer

September 24, 2022

Dealership Rating

Employee Rating

Best place for Toyota dealership Servicing. Doug Ranzer is helpful and good adviser. Would recommend. Doug Ranzer is helpful and good adviser. Would recommend. More

by A.J

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Longo Toyota of Prosper responded

Longo Toyota of Prosper does not want you going anywhere else but our dealership for your auto servicing needs. Thanks for the shout out and we're honored to serve you AJ. Hurry back

September 22, 2022

Dealership Rating

Employee Rating

This dealership always has excellent customer service! Service department is top notch! We have had our Toyota taken in for various reasons over the past year and a half, oil changes, tune ups etc. We hav Service department is top notch! We have had our Toyota taken in for various reasons over the past year and a half, oil changes, tune ups etc. We have always been treated with respect and care! More

by Collette Barbosa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 23, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored Ms. Barbosa to serve you and your auto care needs. Make it a great day and thanks again for the shout out - Team Longo

August 29, 2022

Dealership Rating

Employee Rating

Very professional and courteous staff. Timely attention to detail. Took the time to walk me through all the items covered Timely attention to detail. Took the time to walk me through all the items covered More

by dchatter11

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 29, 2022 -

Longo Toyota of Prosper responded

Visiting Longo Toyota of Prosper are always here to answer any questions you may have with your vehicle and delighted knowing Doug Ranzer took wonderful care of you during your visit. Make it a great day!

August 10, 2022

Dealership Rating

Employee Rating

Dough was great! Keep up the good work! They even washed my car 🙂 Thank you. Keep up the good work! They even washed my car 🙂 Thank you. More

by NETNETPANDA102

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo to handle your servicing needs.

August 05, 2022

Dealership Rating

Employee Rating

My experience was good from the employees to the service I would recommend to my friends I would recommend to my friends More

by Marvanderson1214

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo, Andrew Palencia

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Aug 08, 2022 -

Longo Toyota of Prosper responded

What a great way to start our week @ Longo Toyota of Prosper - Thank you for the kind posting and entrusting the team. Make it a great day and hurry back

July 12, 2022

Dealership Rating

Employee Rating

Clean, efficient dealership. Scheduled maintenance online and everything was done paper free. Free Wi-Fi and comfy chairs make the time go by quick. Thank Scheduled maintenance online and everything was done paper free. Free Wi-Fi and comfy chairs make the time go by quick. Thank More

by jschemmel

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 12, 2022 -

Longo Toyota of Prosper responded

Thank you Jschemmel for the shout out on our efforts in keeping our building clean and comfortable for our guests. We're honored to serve you and please hurry back - Team Longo

June 21, 2022

Dealership Rating

Employee Rating

Tony was great! Efficient and friendly! He took good care of us and made sure we had a positive experience. Efficient and friendly! He took good care of us and made sure we had a positive experience. More

by Smelliott01

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Bailey

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Jun 21, 2022 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and delighted to read of the caring attention provided by Tony and the team @ Longo Toyota of Prosper Sls Dept. Make it a great day and congratulations!

June 19, 2022

Dealership Rating

Employee Rating

Always professional and always keep my car running like new. I really want a Honda CRV but will get another Toyota because of this dealership. new. I really want a Honda CRV but will get another Toyota because of this dealership. More

by reynoldstraceyjean

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cecilia Kaldawi

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Jun 20, 2022 -

Longo Toyota of Prosper responded

This is absolutely the highest compliment we could have received - THANK YOU so much - please know how honored we are to serve you - Team Longo

Jun 20, 2022 -

reynoldstraceyjean responded

Doug Ranzer (sp?) is my favorite service advisor but they are all awesome. They deserve the credit, along with the mechanics, that will have me always go to Longo of Prosper, i now live in Forney and the drive is worth it because I know I will be treated right. Keep up the excellent work!!

June 19, 2022

Dealership Rating

Employee Rating

Longo Toyota of Prosper serviced my Camry hybrid to my satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additiona satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additional work which I could choose. More

by Daniel

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper to handle your servicing needs. Make it a great day and hurry back

June 16, 2022

Dealership Rating

Employee Rating

Service department is absolutely outstanding. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. More

by Scott P

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 17, 2022 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for your servicing needs. Have a wonderful weekend and hurry back