Doug Ranzer | Page 9

Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one ever did. Poor response and customer service. More

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Service department is great. They are great to work with. Good experience with the service advisors. They are great to work with. Good experience with the service advisors. More

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This is my first time at the dealership. They were reallly professional and handled my car service very well. I am completely satisfied. Thank you They were reallly professional and handled my car service very well. I am completely satisfied. Thank you More

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Doug always manages the maintenance of our vehicles. We feel like a VIP every time we visit the dealership. We feel like a VIP every time we visit the dealership. More

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The dealership seevice department are nice and clean atmosphere, the staff was Friendly's and knowledgeable. atmosphere, the staff was Friendly's and knowledgeable. More

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Toyota of Prosper employees are super friendly and fair. The dealership is always clean and inviting. The dealership is always clean and inviting. More

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Great tech and good job fair price Doug is very very good that’s why I come that’s why I come More

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Best Toyota dealership in North Texas! Dean maiden was my service advisor and he helped me through every step of the process. And Austin Perry got my service done so fast! Dean maiden was my service advisor and he helped me through every step of the process. And Austin Perry got my service done so fast! More

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We had a very good experience with Longo Toyota of Prosper, They not only did a good job on replacing the airbags on both our cars but also took my second car the same day to work on even though the a Prosper, They not only did a good job on replacing the airbags on both our cars but also took my second car the same day to work on even though the appointment was on the next day. They keep in touch and keep you updated about your car via text periodically. Good job you guys we will use you again !!! More

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We bought a beautiful 4 Runner today and Tony Bailey made the process super easy. My husband reached out earlier telling him what we would like to see and he found it! Tony is very friendly and not pushy at the process super easy. My husband reached out earlier telling him what we would like to see and he found it! Tony is very friendly and not pushy at all. He strives for an awesome customer service and definitely delivers. And a plus was my kids got to meet “Superman.” More

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