Doug Stahl
Doug Stahl at Toyota of Scranton

Doug Stahl | Page 11

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
322 Reviews
4.8

322 Reviews

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322 Reviews of Doug Stahl

May 18, 2022

Dealership Rating
Employee Rating

Very nice and "down to earth" people. An awesome dealership all around. Very impressed with their warranties on their vehicles. No doubt, 5 stars! More

by SHERBEAR05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Toyota of Scranton responded

SHERBEAR05, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience

May 10, 2022

Dealership Rating
Employee Rating

Friendly. Accommodating staff. Answered all questions. Kept me Up to date on my vehicle status More

by RGETTS30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

May 10, 2022

Toyota of Scranton responded

RGETTS30, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable sales staff. Eager to meet your needs without being pushy. Highly recommend this dealership More

by katr5184
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, George Zepherin

May 09, 2022

Toyota of Scranton responded

katr5184, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Dealership Rating
Employee Rating

The service was excellent. The staff was friendly and courteous. This is the third vehicle I have purchased at this dealership. I've never had a bad experience. More

by chd18508
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Apr 25, 2022

Toyota of Scranton responded

chd18508, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 18, 2022

Dealership Rating
Employee Rating

The best dealership hands down. Excellent customer service and straightforward process !!! Already purchased 2 Tacoma trucks from Doug Stahl & will definitely purchase here again. C More

by THEWILLUSKIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, George Zepherin

Apr 18, 2022

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 15, 2022

Dealership Rating
Employee Rating

I traded in my 2015 Prius for a newer model which I was fortunate to find on the lot. I actually did not intend to make a trade that very day. I just went to see what I could find out about a trade-in. More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

Apr 15, 2022

Toyota of Scranton responded

Hi Judy, Thank you for taking the time to let us know about your buying experience. We are delighted you had such a wonderful time with our sales team and you are enjoying your 4th!!! Prius. Thank you for being a loyal Prius owner. We appreciate your recommendation and support. Take care, Mary Jo Preno VP of Guest Experience

Apr 16, 2022

Judy responded

Best wishes to all. :) Judy

April 14, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and accommodating. There was no unexpected bad surprises. I’ve been there before and I’ll still go back. More

by STINKERSTOMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2022

Toyota of Scranton responded

STINKERSTOMPER, Thank you for your loyalty to our dealership. The entire team appreciates you taking the time to let us know about your buying experience. We are delighted all went well. Enjoy your new vehicle. Take care. Mary Jo Preno VP Guest Experience mjpreno@tsofs.com

April 12, 2022

Dealership Rating
Employee Rating

No real complaints except I missed the fact they changed by loan term and extended it by 3 months. Won’t be a huge issue since we will be paying off the loan early. I only realized the other day that they d More

by YEOMAN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa , Michael Reilly, George Zepherin

Apr 13, 2022

Toyota of Scranton responded

Hi Yeoman10, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 570-702-8776. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 11, 2022

Dealership Rating
Employee Rating

The sales and finance departments are the best I have ever dealt with. Doug in sales is fantastic I have bought now my 6th toyota from Doug everytime is a flawless transaction Marco in finance the same I More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , George Zepherin

Apr 11, 2022

Toyota of Scranton responded

Rob, Thank you for sharing your buying story. We are grateful you took the time to provide this feedback. Congratulations on your new vehicle. We are honored by your loyalty. Take care, MJ Preno VP Guest Experience mjpreno@tsofs.com

April 02, 2022

Dealership Rating
Employee Rating

It's a good place to buy a vehicle from, a very good staff who will get back to you quickly. More

by FORORG1967
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny, George Zepherin

Apr 04, 2022

Toyota of Scranton responded

Fororg1967, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

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