Douglas Curtis | Page 23

Do not use this dealer Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle bei Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle being herded to slaughter (the knife being the huge bill they hit you with). They NEVER RETURN PHONE CALLS. SO WHEN YOU TEY TO CHECK UP ON THE STATUS OF YOUR VEHICLE REPAIR YOU ONLY GET VOICEMAIL!! They don't bother to calk back. I guess the service department thrives on the facf that Fords break down so much that they always need repairs!!!! Service department is not worried because of the frequent and high price maintenance costs of owning a Ford! They could he more professional in their service delivery. More

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Hempstead Ford is the worst The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 mil The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 miles of ownership: power steering unit went, a/c unit went, and tranny is whining. Service department is nonresponsive!they don't return calls, are unhelpful and take FOREVER to complete repairs on vehicles that should not be damaged. More

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Outstanding Simply the best.... from the second we walked in from Carter Dowdel, to John Talt to Doug Curtis. Everyone is just so helpful, informative, patient an Simply the best.... from the second we walked in from Carter Dowdel, to John Talt to Doug Curtis. Everyone is just so helpful, informative, patient and just easy to work with! Happy to be part of the Ford family!! John & Filomena Peros More

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Awsome Evan is the best Lincoln salesman. He was very knowledgeable about my Lincoln. Explained everything to me about the car . Any questions I asked he ans Evan is the best Lincoln salesman. He was very knowledgeable about my Lincoln. Explained everything to me about the car . Any questions I asked he answered . Excellent service Thanks Kathleen g More

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Excellent Customer Service This dealership has the most friendly, welcoming and experienced staff. I just leased my fourth truck and as always the process was quick and easy. This dealership has the most friendly, welcoming and experienced staff. I just leased my fourth truck and as always the process was quick and easy. More

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Customer service from sales to service is the best ever. Karen wonderlich in service is very helpful and very nice. Makes you feel very comfortable in that your car w from sales to service is the best ever. Karen wonderlich in service is very helpful and very nice. Makes you feel very comfortable in that your car will be fixed right. More

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Explorer Salesperson was very knowledgeable customer friendly and had a lot of patience and was very professional. Returned my phone calls right away and answe Salesperson was very knowledgeable customer friendly and had a lot of patience and was very professional. Returned my phone calls right away and answered all my questions. It was a pleasure to deal with. More

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Hempstead Ford Lincoln is the best! I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & Evan Boucaud. They're always extremely pleasant and helpful! More

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Best Customer service Always the most friendly staff and very accommodating. I look forward to seeing the good folks at Hempstead Ford everytime the family goes. Already se Always the most friendly staff and very accommodating. I look forward to seeing the good folks at Hempstead Ford everytime the family goes. Already setting up my next lease with Hempstead Ford. More

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total satisfaction Karen was both courtious and knowledgeable.extreamly helpful with all paperwork. Total professional. Karen exlained in detail he advantages of ince Karen was both courtious and knowledgeable.extreamly helpful with all paperwork. Total professional. Karen exlained in detail he advantages of incentivs and rebtes during specific times of the year. More

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